People Operations Specialist

Highlights

• Location Bengaluru, KA
• Start Date Immediately
• Work Location Allows Hybrid Remote Work
  
  

Skills

• Payroll Administration
• Compliance Regulations Knowledge
• Hr Reporting
• Employee Database Management
• Benefits Administration
  
  

Description

Job Description

About MatrixCare

MatrixCare provides software solutions to more than 15,000 providers supporting skilled nursing, senior living and

long-term care, life plan communities, and home health and hospice care. A multi-year winner of the Best in KLAS

award, MatrixCare is trusted by thousands of facility-based and home-based care organizations to improve provider

efficiencies and promote a better quality of life for the people they serve. For more information, visit

www.matrixcare.com.

About The Role

This position has overall responsibility for the operational excellence of the PS operations. They own operational

excellence in the areas of policy administration, payroll and benefits administration and compliance related

activities. The role is required to maintain employee life cycle data, update internal databases and provide reports on

PS metrics. This position requires an individual who is skilled in PS practices, relationship management and

demonstrates effective communications with individuals at all levels.

What You'll Do

• Management of employee database and employment records ensuring accuracy, compliance and
  
  

confidentiality

• Responsible for the administration of all PS related paperwork from hire to termination which includes new
  
  

hire orientation and paperwork, employee changes, employee terminations, and benefits eligibility.

• Maintain and protect confidential and personal information and data demonstrating discretion, judgment,
  
  

and care

• Ensures employee data is updated in PSIS on a regular basis
• Provide employee data such as onboarding / off boarding, leave information, etc., for payroll purposes
• Provide employment related letters on request as per company policy.
• Liaise with PS vendors on a need basis
• Handles employee issues and assists in the resolution
• Supports planning and coordination of employee development training programs
• Supports in updating PS policies / processes and its communication and coordination
• Facilitates process for resolution of employee concerns, as needed
• Administration of all PS reporting requirements and related tasks – including data analysis
• Responsible for communicating and providing updates on all human resources issues to Business Leaders
  
  

and PS Leader on a regular basis

• Supports planning and coordinating employee recognition/relations programs
• Assists with all PS communications efforts
• Participates in PS projects
  
  

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• Involved in implementation and monitoring training programs
  
  

What You'll Bring

• Bachelor's / Master's degree in PS with minimum 8 years relevant experience in Human Resources
  
  

Operations

• Strong working knowledge of labor law, other government compliance regulations, and best PS practices
• High integrity and judgement in maintaining company and employee confidentiality and handle sensitive
  
  

proprietary information in an appropriate manner

• Must be well organized and detail oriented
• People oriented and results driven
• Must be a self-motivated go-getter and be able to take up initiatives
• Communicates clearly and concisely, both verbally and in writing
• Effectively collaborates with colleagues
• Able to work effectively with other employees, managers, leadership and external parties
• Demonstrates proficiency in PS and automation tools as required
• Experienced in MS Office tools and resources including PowerPoint, Excel and Word
  
  

What Success Looks Like

• Accurate and timely management of employee lifecycle data and HR processes.
• Smooth and compliant onboarding, payroll, benefits, and offboarding processes.
• Prompt and effective resolution of employee and manager queries.
• Accurate HR reporting and actionable insights for leadership.
• Strong stakeholder and vendor relationships.
• Continuous improvement and automation of HR processes.
• High standards of confidentiality, compliance, and employee experience.
  
  

Why Join MatrixCare

At MatrixCare, we are committed to fostering a culture where teammates can grow their careers and make a

meaningful impact on the healthcare industry. We offer opportunities to contribute to innovative solutions that help

improve care delivery, while providing a supportive and collaborative work environment.

Our teammate value proposition includes comprehensive health and wellness benefits, leave benefits, professional

development opportunities, and a culture built on trust, innovation, and teamwork. By joining MatrixCare, you'll be

part of a purpose-driven organization dedicated to advancing healthcare technology and creating an exceptional

experience for both teammates and customers.

Equal Employment Opportunity / Legal Statements

MatrixCare is committed to fostering a diverse, inclusive, and equitable workplace where every individual is treated

with respect and dignity. We are an Equal Opportunity Employer and make employment decisions based on

qualifications, merit, business needs, and performance, without regard to race, color, religion, sex, sexual

orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any

other characteristic protected by applicable law. We are dedicated to providing equal access to opportunities and

reasonable accommodations throughout the recruitment and employment process, ensuring that all teammates can

contribute, grow, and succeed in an environment where diverse perspectives are valued and encouraged.

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