People Experience & Change Specialist (Associate Project Manager)

Job Summary

As a People Experience & Change Specialist (Associate Project Manager), you will help turn CI initiatives and transformation ambitions into outcomes that deliver better employee experiences through change and transformation.

Reporting to the Programme Manager - Transformation, you will support the delivery of strategic People Solutions initiatives by providing project management discipline, stakeholder engagement, governance support and change execution.

You will coordinate projects from planning through implementation, ensuring milestones are achieved, risks are managed, stakeholders remain engaged and employees are prepared to adopt new ways of working. Success will be measured through high-quality delivery, strong stakeholder experiences, and the sustainable adoption of change that improves employee, manager and HR experiences globally.

Key responsibilities

• Support the delivery of People Solutions transformation initiatives, ensuring solutions are delivered on time and in budget, meet business objectives and improve employee, manager and HR experiences.
• Translate project objectives into clear delivery plans, milestones and outcomes, ensuring customer experience and adoption considerations are embedded from the outset.
• Maintain project plans, RAID logs, action trackers and governance documentation to provide clear visibility of progress, risks and dependencies.
• Coordinate project activities across People Solutions, Digital & Technology, Global Process Owners, HR CoEs and regional HR teams, to ensure effective execution of solutions that are simple, scalable and user-centred.
• Produce status reports, dashboards and governance materials that support informed decision-making and leadership oversight.
• Track risks, issues and dependencies proactively, escalating where required and helping teams identify practical solutions.
• Support stakeholder engagement activities by building trusted relationships and ensuring stakeholders remain informed, aligned and engaged throughout delivery.
• Develop and execute communication, training and adoption plans that help employees and managers successfully transition to new processes, tools and ways of working.
• Assess change impacts and support change readiness activities to help minimise disruption and accelerate adoption.
• Gather feedback, insights and performance measures to evaluate the effectiveness of change and identify opportunities for continuous improvement.
• Champion consistent project management and change management practices across the People Solutions portfolio.
• Support the continuous improvement of PMO templates, tools, governance and ways of working.
• Contribute to building project and change management capability across People Solutions teams through coaching, guidance and sharing best practices.

About you

Technical and functional expertise

• 5-8 years experience supporting and delivering projects, transformation initiatives or change programmes in HR, shared services or a business operations environment.
• Strong understanding of project management fundamentals, including planning, governance, risk management, reporting and stakeholder management. Formal certification in (or working towards) project management methodologies (e.g. PMP, APM, PRINCE2, Agile) is advantageous.
• Experience developing project documentation, status reporting, governance packs and delivery plans.
• Understanding of change management principles, stakeholder engagement, communications and adoption activities.
• Strong analytical capability with the ability to interpret data, identify trends and generate actionable insights.
• Experience working across multiple stakeholders in a matrix environment.
• Familiarity with project management and collaboration tools.
• Experience working with HR technologies, Workday, ServiceNow or digital transformation initiatives is advantageous.

Leadership and behavioural capabilities

• Highly organised with excellent attention to detail and follow-through.
• Excellent stakeholder management and relationship-building skills.
• Strong communication and influencing capabilities across global, virtual and cross-functional environments.
• Ability to influence without direct authority and align multiple stakeholders around shared outcomes.
• Curious, proactive and solutions-focused, with a continuous improvement mindset.
• Resilient and adaptable, able to navigate ambiguity and changing business needs.
• Demonstrates accountability and ownership for delivering results.
• Passionate about improving employee experience and delivering meaningful business outcomes
• Strong commercial thinking, analytical capability and problem-solving skills.
• Demonstrable capability to lead change, drive adoption and deliver sustainable business outcomes, preferably in complex environments.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.