People and Culture - Senior Associate

The Senior Associate - People & Culture will lead employee engagement and culture building at eGov. They will design how we listen to employees, turn people's data into insight and work with leaders to act on it. The role also includes HR business partnering and some oversight of HR operations.

The candidate will have responsibilities across the following functions:

Employee Engagement:

• Own the engagement strategy across the employee lifecycle, from onboarding to exit.
• Design and run listening mechanisms: engagement and pulse surveys, feedback forums, skip-levels and exit interviews.
• Turn feedback into clear action plans with leaders and track whether those actions happen.
• Lead culture-building programmes and strengthen eGov's employee value proposition (EVP).
• Build engagement practices that work for distributed and remote teams.

People Analytics and Reporting:

• Define and track key people metrics such as engagement, attrition, retention, performance, hiring and diversity.
• Build and maintain dashboards for leadership reviews.
• Bring data-led recommendations to the HR team that help shape HR decisions with evidence.
• Maintain the quality and consistency of people data across systems.

HR Partnering and Support:

• Support managers on team needs, performance reviews and people issues.
• Help identify learning needs and support career growth.
• Work with the HR operations team to keep HR data and processes accurate.

Requirements:

• 3+ years of HR experience, with significant exposure to employee engagement and HR operations.
• Strong understanding of HR best practices and application of technology in HR.
• Experience in managing and executing employee engagement and culture initiatives.
• Strong analytical skills, with the ability to turn data into a clear story.
• Strong stakeholder management and ability to influence teams and culture.
• Excellent communication and interpersonal skills.
• Able to manage multiple priorities in a fast-paced environment.