Outbound Appointment Setter

About SP

SP is a UK-based care technology company working with care homes and home care providers. We're looking for a confident, reliable caller to introduce SP to potential customers and book product demonstrations with our founder.

What you'll do

• Call UK care homes and home care providers from company-provided lead lists.
• Speak with receptionists, registered managers, owners and other decision-makers.
• Introduce SP and its product clearly and professionally.
• Book suitable product demonstrations with interested decision-makers.
• Follow up with prospects when requested.
• Record call outcomes and update lead information in the CRM.
• Prepare call lists and complete basic CRM updates.
• Attend training and call-review sessions.
• Respect requests not to be contacted again.

This is an appointment-setting role. You won't be expected to close sales, negotiate prices or contracts, deliver demonstrations, or answer detailed technical questions.

What we're looking for

• Clear, professional spoken English.
• Confidence speaking on the phone and making outbound calls.
• Good listening and communication skills.
• Reliability and the ability to work independently from home.
• Basic computer skills.
• A reliable laptop or desktop computer.
• A good-quality microphone and a quiet place to work.
• A stable internet connection.

Previous experience in appointment setting, telesales, customer service or outbound calling is preferred, but not essential. Full training will be provided.

Working hours

The role follows UK business hours:

• During UK summer time: 1:30 PM–9:30 PM IST
• During UK winter time: 2:30 PM–10:30 PM IST

Main calling periods will normally be 2:00–4:00 PM and 6:30–9:00 PM IST during UK summer time. Other work time is used for training, follow-ups, lead preparation, CRM updates and call reviews.

Pay and incentives

13,000 per month plus performance-based incentives. Incentive criteria will be explained before the role starts.

Opportunity to grow

SP is an early-stage company. As the company grows, there may be opportunities for increased responsibility, pay reviews and additional benefits for strong performance. Any changes will depend on the company's growth and will be discussed with the successful candidate.

How to apply

Please send your CV, a short introduction about yourself, a 30–60 second voice recording introducing yourself in English, and details of any relevant experience to [HIDDEN TEXT]