OTC Analyst (Cash Application)

Designation: OTC Analyst (cash application)

Location: Kharadi, Pune

Qualification: ACCA/ Bachelor's/ Master's

Years of experience: 2+ Years

Job Summary

The Cash Application Associate Analyst is responsible for accurately applying customer payments to open invoices, resolving discrepancies, and ensuring timely and correct posting of cash receipts in the accounting system. The role is critical to maintaining clean accounts receivable balances and supporting strong cash flow management. Coordinating and calling customers on wrong pocket transfers.

Job Responsibilities

• Apply customer payments (checks, ACH, wires, lockbox, and other electronic payments) accurately and in a timely manner to customer accounts.
• Identify and resolve unapplied, unidentified, or misapplied cash.
• Research payment discrepancies such as short payments, overpayments, deductions, and duplicate payments. And coordinating with customers
• Coordinate with Collections, AR, Credit, Billing, and Treasury teams to resolve cash application issues.
• Post and adjust cash receipts in ERP systems (e.g., Oracle/ SAP ECC / SAP S4HANA).
• Maintain proper documentation and audit trails for cash postings.
• Perform daily, weekly, and month‑end reconciliations of cash receipts and AR.
• Ensure compliance with internal controls, SOX requirements, and company policies.
• Support internal and external audit requests related to cash application.
• Okay to work in 12.30 PM to 09.30 PM shift or 02.30 PM to 11.30 PM shift
  
  

Technical Knowledge

• Possess a good analytical understanding of accounts receivable and credit and collection - or willingness & ability to learn this. Understanding of the Order to Cash process. Good business English (the working language of this position). Excel & IT / ERP skills. Proven ability to work with multiple and sometimes complex processes.
  
  

Soft Skills

• Can manage own time / priorities / multiple tasks under pressure.
• Good decision-making skills and knowing when to escalate at the correct times.
• Record in achieving and exceeding goals/targets essential.
• Good critical & strategic thinking skills. Proven customer focus and service delivery.
• Quality communication skills: ability to write accurate, clear, concise bullet points covering key issues.
• Strong team player / happy with hard but interesting & varied (& career-building) work!