Order Management Specialist

Order Management Specialist – Pune

Work Mode: WFO

Experience: 2–5 Years

Maximum CTC: 5.5 LPA

Shift: Rotational

Immediate Joiners Preferred

Education: Bachelor's Degree Mandatory

Key Skills: Order Management, Q2C/O2C, SAP, Order Processing, Order Fulfillment, Shipment Tracking, Renewals, Contract Management and Customer Coordination.

Key Responsibilities:

Manage end-to-end Order Management / Quote-to-Cash (Q2C) activities.

Handle order creation, booking, validation, processing and fulfillment.

Work on SAP for order processing and updates.

Coordinate with customers, internal teams and logistics teams for smooth order fulfillment.

Track orders, shipments and delivery status.

Handle order discrepancies, cancellations, returns and escalations.

Ensure orders are processed accurately within defined SLA/KPI timelines.

Prepare MIS reports and maintain process documentation.

Resolve order-related queries and coordinate with relevant stakeholders.

Interested candidates can share their updated resume along with Current CTC, Expected CTC, Notice Period and Current Location.

Interested candidates can share their updated resume with:

[HIDDEN TEXT] or whatsapp [phone removed]

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