Order Fulfilment Lead - Insulation & Components
Hitachi Energy · Mysuru · onsite · Posted 1d ago
Undisclosed3–5 yrsfulltimeSourced from
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About this role
Job Summary
Responsibilities
Your background
Hitachi Energy is currently looking for a Project Specialist for PGTR I & C Factory to join their team in Mysuru, India. This team seeks a skilled and motivated individual.
Responsibilities
- Own end-to-end execution of projects for assigned region from order booking to dispatch, ensuring adherence to timelines, quality, and customer commitments.
- Drive key order handling activities including Sales Order Booking, BOM creation, drawing release, and delivery confirmation.
- Collaborate with Production and SCM to verify material readiness, production scheduling, and dispatch planning.
- Act as primary interface with customers for delivery updates, order clarifications, and after-sales issue resolution.
- Ensure effective documentation management including dispatch and payment documents.
- Resolve post-delivery concerns such as shortages, wrong supplies, and claims, ensuring customer satisfaction.
- Lead and manage a team of Project/Order Handling professionals, ensuring clarity of roles, workload balance, and performance outcomes.
- Drive goal setting, performance management, and periodic reviews, aligned with business and customer KPIs.
- Build team capability through coaching, mentoring, and structured development plans (functional + behavioral).
- Foster a high-performance, customer-centric culture, ensuring accountability and collaboration across functions.
- Ensure team adherence to standard processes, SAP discipline, and compliance requirements.
- Drive continuous improvement initiatives in order handling efficiency, cycle time reduction, and customer experience.
- Live and promote Hitachi Energy values of safety and integrity, ensuring responsible actions and a safe working environment.
- Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.
Your background
- A bachelor 's degree in electrical/mechanical engineering or Diploma.
- Around 3 to 5 years relevant experience in project management / Order management in Supply chain & Logistics will be the added advantage.
- Excellent communications / analytical and problem-solving skill with ability to manage multiple tasks.
- Excellent analytical skills and understanding of data analysis/statistical methods
- Good knowledge of MS Office and databases. SAP PP module experience is must.
- Excellent communication skills.
- Great attention to details and results driven approach.
- Excellent organizational and leadership abilities
- Proficiency Kannada is must, English communication preferred.
Sourced from naukri
Skills
Customer Experiencecustomer satisfactionanalytical thinkingEnglish CommunicationBusiness RequirementsBom CreationLogisticsDispatch PlanningCommunication Skillsdata analysiscomplianceInfrastructure Projectsbomdispatch
About Hitachi Energy
Hitachi Energy
Power
2.5k+
employees
2019
7 years old
Zurich, Switzerland
CH
About
Hitachi Energy focuses on providing innovative solutions to enhance sustainability across power and digital systems, addressing the global push for a carbon-neutral future.
Industries
PowerElectrical Equipment
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