Operations Manager (Remote) + AI & Automation

Location: Remote | U.S.-Based Company

Schedule: Full-Time | Must Be Available During U.S. Business Hours

Compensation: $6–10 USD/hour, depending on experience

We're a growing real estate investment company that acquires, operates, and improves self-storage facilities across the United States. We're a small, entrepreneurial team with ambitious growth plans and a strong belief that smart systems, technology, and exceptional people can accomplish more than large teams and unnecessary bureaucracy.

We're looking for an exceptional Operations Manager who combines meticulous organization, strong problem-solving skills, intellectual curiosity, and a passion for technology and AI.

This is a unique opportunity for someone who enjoys both getting things done and figuring out how to get them done better.

Our ideal candidate is equally comfortable coordinating contractors, managing deadlines, and following up on outstanding tasks as they are exploring how AI and automation can eliminate repetitive work.

You don't need to know everything coming in. In fact, we value people who recognize what they don't know, ask thoughtful questions, and are eager to learn. But you do need to be someone who takes ownership, follows through relentlessly, and genuinely enjoys solving problems.

• Coordinate operations across multiple self-storage facilities, working with local staff, contractors, vendors, and company leadership.
• Manage maintenance, capital improvement projects, and operational initiatives from start to finish.
• Track deadlines, secure vendor commitments, proactively follow up, and ensure projects actually get completed.
• Maintain organized task management systems, documentation, and operational records.
• Identify problems early, take initiative to resolve them, and keep leadership informed without requiring constant oversight.

• Become deeply familiar with our existing operations, software, workflows, and the reasoning behind them.
• Identify repetitive, inefficient, or unnecessarily manual processes.
• Design and implement practical improvements using AI, automation platforms, APIs, and other technology.
• Connect existing tools and workflows to reduce duplicate work, minimize errors, and improve visibility.
• Test, document, and refine new processes to ensure improvements are reliable and don't disrupt existing operations.
• Help build the operational infrastructure that allows our company to grow without proportionally increasing headcount.

• Develop a comprehensive understanding of how our business operates.
• Progressively assume greater responsibility for operational decisions and team coordination.
• Identify opportunities to improve efficiency, reduce costs, and strengthen execution.
• Help create repeatable systems that support the acquisition and integration of additional facilities.

Exceptionally Organized

You naturally keep track of details, deadlines, and commitments. You don't let things fall through the cracks. When someone doesn't respond, you follow up. When a project stalls, you find a way to move it forward. You take pride in closing loops.

Humble, Curious & Highly Coachable

You ask questions before making assumptions. You want to understand why things work a certain way before changing them. You welcome constructive feedback and are comfortable admitting when you don't know something. Your confidence comes from preparation and competence, not ego.

Passionate About AI & Technology

You're more than a casual ChatGPT user. You actively explore how AI can improve your work and have experimented with AI tools, automations, or integrations. You understand that technology should solve real business problems, not create unnecessary complexity. You don't need to be a professional programmer, but you should be technically resourceful and excited to learn.

Independent Problem-Solver

You think logically, consider the bigger picture, and anticipate potential obstacles. You know when to follow established procedures, when to take initiative, and when a decision genuinely requires management's input. You bring solutions, not just problems.

Accountable & Results-Oriented

You don't confuse being busy with being productive. You measure success by completed projects, resolved problems, and improved processes. You are dependable, persistent, and committed to doing things correctly, even when nobody is watching.

Motivated to Grow With a Business

You're comfortable in an entrepreneurial environment where responsibilities evolve and opportunities expand. You're willing to master the fundamentals before taking on larger leadership responsibilities, and you're motivated by the opportunity to make a meaningful impact.

• Demonstrated success in operations, project coordination, logistics, business administration, or a similar role.
• Exceptional organizational skills, attention to detail, and ability to manage multiple priorities simultaneously.
• Strong written and verbal English communication skills.
• Proficiency with modern business software and digital collaboration tools.
• Practical experience using AI tools to improve productivity or solve problems.
• Ability to work independently, exercise sound judgment, and consistently meet commitments.
• Strong analytical thinking, adaptability, and willingness to learn unfamiliar systems.

• Hands-on experience with AI and automation tools such as ChatGPT, Claude, Zapier, Make, n8n, or similar platforms.
• Experience building workflows, integrating software platforms, or working with APIs.
• Familiarity with project management tools such as ClickUp, Asana, or Monday.com.
• Experience managing contractors, vendors, maintenance projects, or geographically distributed teams.
• Background in operations analysis, process improvement, real estate, property management, construction coordination, or logistics.

A specific degree or self-storage experience is not required. We care more about how you think, how you work, and what you can accomplish than your formal credentials.

First 30 Days – Learn & Execute

You've learned our core systems, built productive relationships with the team, and demonstrated that you can reliably manage tasks, deadlines, and follow-ups.

First 90 Days – Take Ownership & Improve

You're independently coordinating day-to-day operations, keeping projects moving with minimal supervision, and have identified and begun implementing meaningful process improvements.

First Year – Lead & Scale

You've become a trusted operational leader who understands our business, consistently executes, and has helped implement AI-powered systems that meaningfully improve efficiency and support our growth.

• Meaningful Impact: Work directly with company leadership and see the tangible results of your contributions.
• Real Ownership: Enjoy the autonomy to solve problems, make decisions, and improve how things work.
• Technology-Forward Environment: Join a company that actively embraces AI, automation, and tools that create meaningful efficiencies.
• Professional Growth: Develop from hands-on operational management into broader business leadership.
• Small Team, Big Ambitions: Make an outsized difference in a growing organization with ambitious expansion plans.
• Continuous Learning: Experiment with emerging technologies, develop new skills, and introduce better ways of working.

Submit your application and résumé through LinkedIn.

Want to stand out and receive priority consideration

Email a short video introduction explaining who you are, your relevant experience, and why you believe you're an ideal candidate for this position.

Send your video to: [HIDDEN TEXT]

We're not looking for polished corporate answers. We want to understand how you think, approach challenges, and take ownership.

If you're the kind of person who loves bringing order to complexity, follows through on commitments, and gets excited about using technology to make a business run better, we'd love to hear from you.