Operations Executive

Role & responsibilities

Coordinate daily operations for storage and relocation orders, from booking to delivery

Schedule pickups, deliveries and move-outs with customers, warehouse teams and vendors

Track inventory and storage units, and keep records accurate and updated

Manage and follow up with transport and packing vendors to ensure timely service

Handle customer queries and complaints, and resolve them promptly

Prepare daily and weekly MIS reports in Excel

Maintain documentation such as invoices, work orders and agreements

Coordinate with sales, accounts and customer support teams

Suggest improvements to make operations smoother

Preferred candidate profile

Any graduate (B.Com, BBA or similar preferred)

1-4 years of experience in operations, logistics, warehousing or back-office coordination

Good working knowledge of MS Excel and basic MIS reporting

Strong communication in English and Hindi

Good coordination, follow-up and problem-solving skills

Comfortable managing multiple tasks and meeting deadlines

Experience in self-storage, packers and movers or logistics is a plus

Perks and benefits

Fixed salary with performance-based incentives

Opportunity to grow with a fast-scaling company

Learning exposure across operations, vendor management and customer experience

Friendly and supportive work culture