Operations Design Manager

Job Description:

We are looking for a passionate and goal-oriented Manager – Design Operations to lead a team of Interior Designers and drive operational excellence across the design function. The role focuses on improving design quality, process efficiency, and timely project execution while ensuring an exceptional customer experience.

Roles & Responsibilities:

• Lead and manage a team of 5–10 Interior Designers.
• Drive the Design Excellence roadmap and standardize design processes.
• Ensure monthly Design Sign-off targets and timely delivery of design milestones.
• Oversee Space Planning, Concept Design, Material Selection, 2D Drawings, and 3D Design Presentations.
• Conduct design reviews and quality audits to minimize rework and maintain design standards.
• Collaborate with Sales, Project, Production, and Execution teams for seamless project delivery.
• Monitor design KPIs, dashboards, and operational metrics to drive continuous improvement.
• Improve team productivity, resource utilization, and customer satisfaction through process optimization.
• Mentor and develop team members while fostering a high-performance work culture.

Required Experience, Skills & Qualifications:

• 6–10 years of experience in Interior Design Operations, Design Management, or Business Excellence.
• Experience managing Interior Design teams in a fast-paced environment.
• Strong knowledge of residential interior design processes, space planning, and design execution.
• Excellent leadership, project management, stakeholder management, and communication skills.
• Proficiency in Advanced Microsoft Excel; knowledge of AutoCAD, SketchUp, 3ds Max, or IMOS is an added advantage.
• Lean Six Sigma or Process Improvement experience is preferred.