MOHALI · FULLTIME
Operations Customer Expert
TP Vision
Mohali · onsite · Posted 5d ago
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Section · 01
About this role
Operations Customer Expert:
Roles and Responsibilities
- Provide technical support to customers through phone calls, emails, or chats.
- Troubleshoot issues related to software applications, hardware devices, and network connectivity.
- Collaborate with internal teams to resolve complex customer complaints and escalations.
- Maintain accurate records of customer interactions using CRM software.
- Stay up-to-date with product knowledge and industry trends to provide effective solutions.
Desired Candidate Profile
- 0-1 year of experience in a similar role (customer service/technical support).
- Any Qualification Undergraduates or Graduates both can apply.
- Strong communication skills with fluency in spoken English; excellent written and verbal communication abilities.
- Proficiency in typing speed; strong interpersonal skills for building rapport with customers.
- Typing speed - 30 WPM Above
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Section · 02
Skills
crm softwareTechnical Supportsoftware applicationsNetwork Connectivityhardware devices
Section · Company
About TP Vision
TP Vision
IT Services & Consulting
51
employees
Amsterdam
Netherlands
₹15.3L PA avg
Avg at TP Vision
About
TP Vision is dedicated to the production and marketing of Philips-branded television sets, focusing on innovative design and consumer-friendly technology.
Industries
IT Services & ConsultingConsumer goodsManufacturing
Employee ratings
10 reviews
3.7/ 5
Culture
3.0
Career growth
2.6
Work-life
2.9
Employees rate it well for
Company Culture38Compensation & Benefits37
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