Operations Associate

Operations and Supply Chain

• An expert at D2C fulfilment, navigating Shiprocket, Shopify, on ground logistics and supply management.
• You will be responsible for ensuring that products move seamlessly from inventory to the customer, while managing fulfilment, logistics, inventory, vendors, and the on-ground operations team.
• Dealing with everyday customer inquiries around delays, delivery issues, RTO management and other queries.
• Track stock movement, consumption and replenishment requirements.
• Hire temporary or permanent labour/staff whenever required based on business needs, build a reliable pool of operational staff and vendors that can scale with the business.

Experience:

• minimum 2 years of experience working with d2c brand, specifically selling via Shopify.

You'll be working with a passionate team of ambitious founders and team members, so make sure you're someone who's energetic, can take charge, work better under fast paced environments, and want to grow with us!

Salary according to expertise and experience.

Full time role in Gurgaon, Haryana.