(Okta) Identity Governance Analyst

Identity Governance Analyst

REA Group | Cyber City, Gurugram | Hybrid working

About REA Group:

In 1995, in a garage in Melbourne, Australia, REA Group was born from a simple question: Can we change the way the world experiences property Could we Yes. Are we done Never.

Fast forward 30 years, REA Group is a market leader in online real estate in three continents and continuing to grow rapidly across the globe. The secret to our growth is staying true to that day one mindset; the hunger to innovate, the ambition to change the world, and the curiosity to reimagine the future.

Our new Tech Center in Cyber City is dedicated to accelerating REA Group's global technology delivery through relentless innovation. We're looking for the best technologists, inventors and leaders in India to join us on this exciting new journey. If you're excited by the prospect of creating something magical from scratch, then read on.

About the Role:

• The Identity Governance Analyst sits in the Workforce Identity team, which sits within the broader Global Technology group, headed up by Steve Maidment.
• The Workforce Identity team's mission is to enable REA's strategy through application availability, security, and ease of access. We combine our extensive skills in identity management, regulatory compliance, and workforce management to drive our work forward. These skills are used to provide internal users with access to the right applications at the right time, and without compromising security, privacy, or separation of responsibilities requirements.
• To do this, we develop, engineer, manage and maintain a central identity platform, integrate an extensive set of tools to the platform, and ensure that the system meets the ever-changing needs of the business.
• The Workforce Identity team works closely with many teams across the business, including several teams within Global Technology, among others.

Key Responsibilities:

• Act as super user for our central identity systems by coordinating all facets of its management, including:
• Incoming business requests
• Providing technical support
• Troubleshooting issues
• Business communications
• User Access Review campaigns
• Configure and maintain identity management systems, including access controls, entitlement policies, role management, and compliance reporting.
• Help design and support lifecycle management automation, self-service user access requests, targeted user access reviews and automated provisioning/deprovisioning processes.
• Maintain system documentation, conduct regular audits, and ensure compliance with internal policies and external regulatory requirements.
• Maintain detailed and up-to-date documentation for identity processes, configurations, and workflows.

Skills and Experience:

• 5+ years of proven relevant commercial experience working with identity programs, platforms (e.g. SailPoint), or in similar roles.
• Design, implement, and maintain SailPoint ISC solutions for identity lifecycle management (Joiner/Mover/Leaver), access certifications, policy enforcement, and governance reporting.
• Configure and customise SailPoint ISC components, including connectors (SCIM, REST, JDBC, AD, etc.), custom rules (BeanShell/Java), transforms, and workflows to align with specific business and compliance requirements.
• Integrate SailPoint with critical enterprise platforms such as Active Directory, Workday, Entra ID (Azure AD), LDAP, ServiceNow, and various business-critical applications.
• Troubleshoot and resolve complex issues related to provisioning, entitlements, access certifications, policy violations, and identity synchronisation failures.
• Deep proficiency with Identity Cubes, entitlements, roles, policies, certifications, and configuring virtual appliances.
• Hands-on experience with SailPoint rule development (BeanShell/Java) and using REST APIs and SCIM integrations for identity lifecycle automation.
• Experience configuring Okta tenants, including policies, routing rules, app integrations, Device Trust, and Adaptive MFA.
• Application Integration: Integrating enterprise applications for SSO and provisioning using SAML, OIDC, OAuth, and SCIM protocols.
• Building and maintaining Okta Workflows to automate manual IDAM tasks, such as onboarding and off-boarding.
• Understanding of Okta Identity Cloud, including Identity Engine, Universal Directory, and Workflows.
• Proficiency in Python, PowerShell, or API-based automation (REST APIs).
• Knowledge of cloud computing platforms (AWS, GCP).
• Strong analytical mindset, excellent troubleshooting capabilities, and strong verbal and written communication skills.
• The ability to coordinate large programs that span weeks and involve many people across the business at all levels of seniority
• The ability to manage and configure settings of a SaaS product to meet the needs of different business stakeholders
• The ability to solve complex problems, tinker with technology and possess a continuous improvement mindset.
• Ability to communicate, collaborate, and contribute effectively across teams and with various business stakeholders.
• Motivation to learn – we are constantly learning together, mentoring each other and striving to do things better.
• Ability to present data, findings and recommendations to a high standard.

Desirable Skills and Certifications:

• Strong requirements gathering skills, including the ability to work with a diverse range of stakeholders for this purpose.
• In-depth knowledge of identity management concepts, principles, and practical use cases.
• Understanding of compliance and governance requirements, particularly SOX.
• Certifications (Good to have): SailPoint Identity Now or ISC Certified Implementation Engineer

What We Offer:

• A hybrid and flexible approach to working.
• Transport options to help you get to and from work, including home pick-up and drop-off.
• Meals provided on site in our office.
• Flexible leave options including parental leave, family care leave and celebration leave.
• Insurances for you and your immediate family members.
• Programs to support mental, emotional, financial and physical health and wellbeing.
• Continuous learning and development opportunities to further your technical expertise.

Our Values:

Our values are at the core of how we operate, treat each other, and make decisions. We believe that how we work is equally important as what we do to achieve our goals. This commitment is at the heart of everything we do, from the way we interact with colleagues to the way we serve our customers and communities.