DELHI · FULLTIME
Officer -Operations
Unitell India
Delhi · onsite · Posted 4d ago
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Not disclosedFresherfulltimeDelhi
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Section · 01
About this role
- Handle day-to-day branch banking and teller operations .
- Process NEFT and RTGS transactions accurately within prescribed TAT.
- Handle cash and non-cash transactions , including deposits, withdrawals and fund transfers.
- Manage Current Account and Savings Account (CASA) opening and servicing requests.
- Perform KYC verification and KYC updation as per bank guidelines.
- Accept and process customer instructions, account servicing requests and transaction-related queries.
- Handle DD/MC, cheque and other branch banking transactions .
- Perform cash balancing and support daily reconciliation
- Identify counterfeit currency and follow prescribed cash-handling procedures.
- Provide effective customer service and resolve customer queries within defined TAT.
- Educate customers about digital banking, payment channels and other banking services.
- Maintain proper records, registers and transaction documentation.
- Support branch audit, compliance and operational risk requirements.
- Ensure adherence to RBI guidelines, KYC/AML requirements and internal bank policies .
- Coordinate with relevant internal teams for timely resolution of operational issues.
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Section · 02
Skills
Customer ServiceRbi GuidelinesDigital BankingNEFTRTGStransaction documentationKyc Verification