MS CRM Dynamics

About the job

Position Overview

Title: Intermediate Developer – Microsoft Dynamics CRM

Location: Bengaluru, India (BNP Paribas India Solutions)

Job Responsibilities

1. Design, develop, and maintain Microsoft Dynamics CRM solutions that support Real Estate business processes (e.g., asset management, leasing, client relationship tracking).
2. Enhance existing customizations – implement plugins, workflows, JavaScript, and Power Platform components to meet evolving functional requirements.
3. Collaborate with business analysts and product owners to translate functional specifications into technical design documents and scalable code.
4. Perform unit testing, code reviews and defect resolution ensuring high‑quality deliverables aligned with BNP Paribas coding standards.
5. Support integration with back‑office systems (e.g., ERP, document‑management, data‑warehousing) via web services, Azure Functions or Power Automate.
6. Participate in sprint planning and agile ceremonies (stand‑ups, retrospectives, demos) within the ITG Real Estate delivery team.
7. Provide mentorship to junior developers and assist the designated direct report in day‑to‑day technical tasks.
8. Maintain technical documentation (solution architecture, configuration guides, run‑books) for knowledge transfer and compliance.
9. Contribute to continuous‑improvement initiatives – performance tuning, automated testing, CI/CD pipeline enhancements.
10. Ensure compliance with security, data‑privacy and regulatory requirements applicable to banking software.

Required Education, Skills and Experience

Education

Bachelor's degree in Computer Science, Information Technology, Engineering or related field.

Core Technical Skills

• 7 Years of hands‑on experience with Microsoft Dynamics 365 CRM (customisations, plugins, workflows, JavaScript).
• Proficiency in C#/.NET, Azure services (Functions, Logic Apps), and REST/SOAP APIs.
• SQL Server (T‑SQL) for data extraction and reporting.
• Understanding of Power Platform (Power Automate, Power Apps) is essential.

Development Practices

Agile/Scrum methodology, version‑control (Git/TFVC), CI/CD concepts (Azure DevOps).

Analytical Skills

Ability to interpret business requirements and design technical solutions that align with banking standards.

Communication

Strong written and verbal English; capable of interacting with global stakeholders.

Additional Technologies

Experience with Entity Framework, Kubernetes/Containers, Micro‑services, or Event‑driven architecture.

Testing & Automation

Familiarity with Selenium, Postman/Newman, or unit‑test frameworks (MSTest, NUnit).

Soft Skills

Proven mentorship capability, proactive problem‑solving attitude, and comfort working in a multicultural, multi‑time‑zone environment.