GURUGRAM · FULLTIME
MIS Executive
JO
jobtrade
Gurugram · onsite · Posted 13d ago
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Not disclosedFresherfulltimeGurugram
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Section · 01
About this role
Role And Responsibilities
- Order Management & Data Handling -:
- Update all incoming product orders in the master sheet on a daily basis.
- Maintain and ensure accuracy of the master data sheet.
- Process orders received from E-com portals.
- Reporting & Analysis -:
- Prepare daily reports including total orders, stock availability, and margin analysis.
- Generate weekly sales reports to track total revenue.
- Prepare monthly GST sales reports.
- Inventory Management -:
- Manage and monitor stock for the Meesho platform.
- Track stock availability and highlight shortages.
- SPF (Seller Protection Fund) Management-:
- Raise SPF claims on a daily basis.
- Maintain SPF records including approved and rejected claims.
- Track and monitor SPF performance.
- Order Tracking & Issue Handling -:
- Track complete order lifecycle (Dispatched, Out for Delivery, Delivered, Returned).
- Verify returned orders and confirm receipt at the warehouse.
- Monitor and identify orders exceeding TAT.
- Replacement & Breach Monitoring -:
- Track and manage replacement orders.
- Identify orders at risk of breach and take preventive action.
- Portal Performance Monitoring -:
- Monitor ratings and performance across all portals.
- Identify and resolve listing and operational issues.
- Coordination & Communication-:
- Coordinate with Flipkart team for portal-related issues, listing problems, and operational support.
- Raise and follow up on tickets related to order status.
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Section · 02
Skills
Replacement Breach MonitoringSPF Seller Protection Fund Managementdata handlingOrder TrackingReporting AnalysisCoordination & CommunicationInventory ManagementOrder ManagementPortal Performance Monitoring