Medical Superintendent

Role & responsibilities

• Supervise the functioning of all clinical departments, including OPD, IPD, ICU, emergency, operation theatres, and diagnostic services.
• Ensure adherence to clinical protocols, standard treatment guidelines, and hospital policies.
• Monitor patient care standards, clinical outcomes, mortality and morbidity reviews, and adverse clinical events.
• Coordinate with Heads of Departments (HODs) to resolve clinical and operational issues.
• Ensure appropriate medical staffing and availability of essential clinical services.
• Oversee daily hospital functioning and coordinate with nursing, medical, laboratory, radiology, pharmacy, and support services.
• Monitor patient admission, discharge, referral, transfer, and bed-management processes.
• Address patient complaints, grievances, and medico-administrative issues.
• Ensure timely medical attention, continuity of care, and effective communication with patients and attendants.
• Coordinate emergency preparedness and disaster-management activities.
• Implement and monitor quality indicators and patient-safety initiatives.
• Ensure compliance with applicable NABH standards, where accreditation is pursued or maintained.
• Review clinical audits, infection-control reports, sentinel events, and corrective and preventive action plans.
• Promote incident reporting, root-cause analysis, and continuous quality improvement.
• Monitor compliance with biomedical waste management, infection prevention, and antimicrobial stewardship policies.