Medical Records Manager

Company Description AstenOrtho™, founded in 2014, is a leading super-speciality orthopaedic hospital based in Calicut (Kozhikode), Kerala, India, dedicated to advanced bone and joint care. The hospital was established to provide focused, expert-level treatment in orthopaedics, addressing the need for specialized care beyond general multi-speciality services. As a NABH-certified facility spanning over 33,000 sq.ft., AstenOrtho™ is among the few centers in South India offering fully automated robotic surgery capabilities. In a decade of operations, the hospital has touched over 250,000 lives, performing thousands of major orthopaedic procedures, including knee and hip replacements and trauma recovery cases. The organization continues to uphold high clinical standards, pioneering technology, and a strong commitment to patient experience.

Role Description The Medical Records Manager is responsible for overseeing the integrity, security, and accessibility of patient health information and medical records at AstenOrtho™. This full-time, on-site role, located in Kozhikode, involves organizing and maintaining physical and electronic records, ensuring accurate coding, indexing, and timely retrieval of patient data for clinical and administrative use. The role includes implementing and monitoring policies for record retention, confidentiality, and compliance with applicable regulations and hospital standards. The Medical Records Manager will supervise records staff, provide training, coordinate daily workflows, and collaborate with medical, nursing, and administrative teams to resolve documentation issues. The position also involves generating reports, supporting quality audits, and contributing to continuous improvement in health information management processes.

Qualification

• Bachelor's degree in Medical Records, Health Information Management, Hospital Administration, or a related field.

Experience

• Minimum 5–7 years of relevant hospital experience.
• Previous experience in a supervisory/managerial role preferred.
• Experience in a multispecialty hospital and NABH-accredited environment will be an advantage.

Key Responsibilities

• Manage day-to-day operations of the Medical Records Department.
• Ensure accurate, timely, and confidential maintenance of patient records.
• Supervise, train, and manage MRD staff.
• Monitor record completeness, filing, indexing, retrieval, and archiving.
• Ensure compliance with hospital policies and NABH requirements.
• Coordinate with clinical, nursing, billing, insurance, and other departments.
• Manage EMR/HIS-related medical record processes.
• Conduct medical record audits and prepare MIS/statistical reports.
• Support internal, external, and accreditation audits.

Location: Calicut, Kerala

Candidate Preference: Candidates from Kerala only

Interested candidates may share their updated CV at: [HIDDEN TEXT]