Manager / Senior Manager - Financial Services Control Assurance

The team

Assurance had to do much more than keep the wheels turning; it is the engine that drives functional excellence and the enabler of innovation and long-term growth. Learn more about Assurance

About the Role

We are looking for a Manager / Senior Manager to join our Financial Services Control Assurance practice, working with leading Banking, NBFC, Insurance, Asset Management and FinTech organisations.

This is a client-facing role with significant ownership, combining Operational Controls, Regulatory Advisory, Process Transformation and Risk & Controls. The individual will work closely with senior client stakeholders and internal specialists to help organisations strengthen their control environment, respond to regulatory expectations and transform risk and control processes.

The role offers the opportunity to work across multiple financial services businesses and emerging business models, while developing deep expertise at the intersection of business processes, regulation, technology and controls.

What You Will Do

Lead and deliver high-impact engagements

• Lead multiple advisory and controls engagements across the Financial Services sector.
• Own engagements end-to-end — from scoping and planning through execution, quality review and client delivery.
• Deliver assignments covering:
• Operational and business process controls
• Regulatory and compliance reviews
• Controls framework design and transformation
• Policy and procedure reviews
• Process and risk advisory
• Internal control and governance assessments
• Translate regulatory requirements and business risks into practical, sustainable control solutions.

Work closely with clients

• Develop trusted relationships with client stakeholders across Risk, Compliance, Internal Audit, Operations, Finance, Technology and Business functions.
• Understand complex business processes and identify opportunities to improve control effectiveness, efficiency and resilience.
• Present findings, recommendations and solutions to senior management with clarity and confidence.
• Manage client expectations, resolve issues and ensure high-quality delivery.

Lead and develop teams

• Manage and mentor engagement teams, providing direction, coaching and quality oversight.
• Work collaboratively with cross-functional specialists across Risk, Technology, Data, Regulatory and other service lines.
• Build a high-performance team culture focused on quality, ownership and continuous learning.

Contribute to practice and business growth

• Support Partners and Directors in developing existing client relationships and identifying new opportunities.
• Contribute to proposals, solution development and client presentations.
• Identify emerging regulatory, business and control themes and translate them into new advisory propositions.
• Drive internal initiatives around quality, innovation, knowledge development and people.

Who We Are Looking For

We are looking for professionals who combine strong Financial Services knowledge with practical controls and advisory experience.

Preferred background

• CA / MBA or equivalent professional qualification.
• 7–12 years of relevant post-qualification experience in controls, process advisory, internal audit, risk, compliance or regulatory reviews.
• Experience with a Big 4, leading consulting firm or Financial Services organisation.
• Strong understanding of the Banking / NBFC sector; exposure to Insurance, Asset Management or FinTech is an advantage.
• Good understanding of RBI and SEBI regulations and their practical implications for financial services businesses.
• Strong understanding of business processes, operating models and control frameworks.
• Candidates from industry with experience in Internal Audit, Risk, Compliance, Controls, SOX, Quality Assurance or Governance functions are encouraged to apply.

What Will Make You Successful

• Strong analytical and problem-solving capability.
• Ability to connect business risks, regulatory expectations, processes and controls.
• Strong project and stakeholder management skills.
• Ability to manage multiple engagements and competing priorities.
• Excellent written, verbal and presentation skills.
• Confidence in interacting with senior client stakeholders.
• Strong team leadership, coaching and mentoring capability.
• Commercial mindset and an ability to identify opportunities to create value for clients.
• High integrity, ownership and a proactive approach to delivering outcomes.
• Ability to work effectively in a fast-paced, collaborative and demanding environment.

The role is designed for a professional who is ready to move from managing engagements to becoming a trusted advisor to Financial Services clients.

Location: Mumbai