Manager/Senior Manager/Associate Director - Client Success Management

Client Success Manager (CSM) - Enterprise Sales & Growth

MarketsandMarkets | Pune | Hyderabad | Gurugram

About MarketsandMarkets:

MarketsandMarkets is a global B2B growth intelligence and technology company that helps enterprises identify and capture high-growth opportunities. Through our proprietary Knowledge Store platform and AI-driven research ecosystem, we track over 30,000 markets and technologies across industries, including Healthcare, ICT, Advanced Materials, and other high-growth sectors.

Our intelligence solutions empower global enterprises, including Fortune 500 companies, to make informed strategic decisions, identify emerging opportunities, assess competitive landscapes, and accelerate business growth.

At MarketsandMarkets, we combine market intelligence, proprietary data, and technology to help customers turn insights into actionable business strategies.

Role Overview:

We are looking for a hunter-oriented Client Success Manager (CSM) who combines strong enterprise sales capabilities with strategic account management to drive revenue growth across our existing enterprise client base.

This is a revenue-owning, consultative sales role for professionals who enjoy engaging senior decision-makers, uncovering unmet business needs, creating new buying opportunities, and expanding relationships within large enterprise accounts.

The ideal candidate is not just an account manager who maintains relationships, but a proactive sales professional who can identify whitespace opportunities, generate demand for additional solutions, influence CXO-level stakeholders, and consistently achieve or exceed revenue targets.

You will own a portfolio of enterprise accounts, develop account growth strategies, and drive upselling, cross-selling, renewals, and incremental business through our market intelligence, research, and AI-powered solutions.

Key Responsibilities:

- Drive Revenue Growth: Own revenue targets for a portfolio of enterprise accounts, consistently achieving and exceeding quarterly and annual sales goals.

- Hunt Within Existing Accounts: Proactively identify new buying centres, business units, geographies, stakeholders, and use cases to unlock incremental revenue opportunities.

- Drive Upselling & Cross-Selling: Identify opportunities to expand customer engagement through additional research solutions, market intelligence subscriptions, custom research, and technology-enabled offerings.

- Lead Consultative Sales Conversations: Engage CXOs, business heads, strategy leaders, corporate development teams, and other senior decision-makers to understand business priorities and position relevant solutions.

- Build a Strong Sales Pipeline: Develop account-level opportunity pipelines through proactive outreach, stakeholder mapping, referrals, executive connects, and structured prospecting within existing customers.

- Own Strategic Account Plans: Create