Manager - Salesforce QA

Manager - Salesforce QA

We are seeking a highly skilled and experienced Automation Test Lead with over 8 years of experience in software quality assurance to spearhead our testing initiatives. In this role, you will define the automation strategy, build robust frameworks, and lead a team of QA engineers. Your primary focus will be optimizing and executing automated regression suites for complex, enterprise-level Salesforce ecosystems using Tricentis Tosca. The ideal candidate will bridge the gap between business processes and technical execution, ensuring the seamless delivery of high-quality CRM solutions in an Agile environment.

Key Responsibilities

• Strategy & Framework Design: Define, build, and maintain scalable, model-based automation frameworks using Tricentis Tosca optimized for Salesforce.

• Team Leadership & Coordination: Lead, mentor, and allocate tasks to a team of QA engineers. Coordinate testing activities across multi-vendor setups and cross-functional Agile teams.

• Salesforce End-to-End Validation: Map end-to-end business workflows and validate complex configurations across core Salesforce environments (e.g., Sales Cloud, Service Cloud).

• Test Lifecycle Management: Oversee the creation of detailed test strategies, test plans, and high-coverage automation scripts from business requirements.

• API & Integration Testing: Lead the verification of third-party system integrations and execute data-driven API automation using Tosca or supplementary API tools.

• CI/CD Integration: Integrate automated regression packs into modern CI/CD pipelines (e.g., Azure DevOps, Jenkins, GitHub Actions) for continuous testing.

• Defect & Stakeholder Management: Monitor test execution, analyze failures, log defects in Jira/Azure Boards, and provide high-level quality metrics and transparent reports to leadership and stakeholders.

Required Technical Skills & Qualifications

• Experience: 8+ years in QA Automation testing, with at least 3-4 years focused directly on enterprise Salesforce validation.

• Tosca Expertise: Extensive hands-on experience using Tricentis Tosca for script creation, parameterization, dynamic data handling, and module design.

• Salesforce Proficiency: In-depth knowledge of Salesforce ecosystem mechanics, UI elements, object relationships, and clouds (Sales/Service).

• Agile & DevOps Tools: Deep familiarity with Scrum/Agile environments and tools like Jira, QA Complete, or Azure DevOps.

• Data Verification: Strong understanding of backend structures, including writing SQL or SOQL queries to validate data integrity across endpoints.

• Certifications (Highly Preferred): Tricentis Tosca Automation Specialist (AS1/AS2) or Technical Test Analyst certifications. Salesforce Administrator or Developer certifications are a significant plus.

Soft Skills

• Strong leadership, mentoring, and capability-building skills for junior team members.

• Exceptional verbal and written communication skills to articulate risks and technical bottlenecks to non-technical stakeholders.

• Sharp analytical, troubleshooting, and debugging capabilities.

About Riveron:

At Riveron, we partner with clients—from global multinationals to high-growth private entities—to solve complex finance challenges, guided by our DELTA values: Drive, Excellence, Leadership, Teamwork, and Accountability. Our entrepreneurial culture thrives on collaboration, diverse perspectives, and delivering exceptional outcomes. We are committed to fostering growth, both for our clients and our people, through mentorship, integrity, and a client-centric approach. This inclusive environment offers flexibility, progressive benefits, and meaningful opportunities for impactful work that supports well-being in and out of the office.

Want to stay connected with Riveron? Join our Talent Community https://jobs.ashbyhq.com/riveron/form/talent-community-form to learn more about our growing firm and be considered for future opportunities.

Check us out on social media:

LinkedIn https://www.linkedin.com/company/riveron/life/culture/ Glassdoor https://www.glassdoor.com/Photos/Riveron-Office-Photos-E672242.htm Instagram https://www.instagram.com/riveronconsulting/ Facebook https://www.facebook.com/RiveronConsulting/

Riveron Consulting is an Equal Opportunity Employer and believes that we are stronger together through our diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law.

Full time roles are eligible for a full range of benefits including medical, dental, and vision insurance, 401(k) with company match, and PTO. A complete description of all available benefits can be found at Riveron's Benefits page at https://riveron.com/riveron-life/. Contract roles are not eligible for benefits.

FRAUD ALERT

Please beware of fraudulent schemes or impersonations when going through the job application process. A Riveron employee will never recruit via text or extend unsolicited employment offers. Additionally, a Riveron employee will never ask you to exchange money or purchase anything as part of the recruiting process.

ARTIFICIAL INTELLIGENCE (AI) TOOLS ARE USED TO SUPPORT THE HIRING PROCESS IN SCREENING, ASSESSING, AND/OR SELECTING APPLICANTS FOR THIS POSITION. THESE TOOLS ASSIST OUR RECRUITMENT TEAM BUT DO NOT REPLACE HUMAN JUDGMENT. FINAL HIRING DECISIONS ARE ULTIMATELY MADE BY HUMANS. IF YOU WOULD LIKE MORE INFORMATION ABOUT HOW YOUR DATA IS PROCESSED, PLEASE CONTACT US.