Manager - Operations(Mall)

* Premium Mall Opportunity | Manager - Operations | BKC *

*CBRE* is hiring an experienced professional for a *Premium Mall Client* in BKC, Mumbai.

*Location:* BKC, Mumbai

*Property Type:* Premium Mall

*Compensation:* Up to 80,000 CTC per month

*Experience:* 7 to 12+ Years

*Job ID:* *297116* *(Mandatory to mention in the Application Form)*

*Primary Requirements (Mandatory)*

Mall Operations Experience is Mandatory

7 to 12+ Years of Relevant Experience

Strong Experience in Operations Management, Vendor Management, and Customer Experience

Excellent Communication & Stakeholder Management Skills

Experience Managing Housekeeping, Security, Parking, Tenant Coordination, and Soft Services

Strong Knowledge of SLA Management, Audits, Compliance, and Service Excellence

Candidates from Soft Services Background managing Premium Commercial Properties can also apply

Experience in Handling Client Interactions, Escalations, and Operational Reporting

*Role Highlights*

• Lead day-to-day mall operations and ensure seamless customer experience.

• Manage housekeeping, security, parking, soft services, and vendor partners.

• Coordinate with tenants and internal stakeholders for operational excellence.

• Ensure adherence to service levels, statutory requirements, and operational standards.

• Drive customer satisfaction initiatives and handle escalations effectively.

• Conduct audits, inspections, and service quality assessments.

• Monitor budgets, control costs, and identify continuous improvement opportunities.

• Maintain high standards of safety, cleanliness, and operational efficiency across the property.

*Important Application Requirement*

While submitting your application, please ensure you mention *Job ID: 297116* in the application form. Applications without the Job ID may not be considered for this specific mandate.

*Don't See an Exact Match?*

If your experience does not exactly match this requirement, we still encourage you to apply. CBRE has multiple active opportunities across Mumbai and the surrounding region, and our team will evaluate your profile for other suitable roles as well.

*Join Our Recruitment Channel*

Stay updated with the latest openings across Mumbai:

*WhatsApp Channel:*

https://whatsapp.com/channel/0029Vagbsg3CnA7na1iJT12L

*Apply Now*

To ensure priority review of your application, please submit your details and updated CV through the link below:

*Application Form:*

https://forms.gle/yTBW2CHodUJWpzzu5

*Have a Quick Question?*

WhatsApp (Text Only): [phone removed]

Please *avoid calls* and submit your CV through the application form above. Our team will review your profile and connect with shortlisted candidates.

*Connect with the Lead Recruiter*

*LinkedIn:*

https://linkedin.com/in/mohammed-shahid-shaikh-5a2a92167

*Important Note*

Shortlisted candidates will be contacted if their profile matches the requirement.

Kindly avoid follow-up calls.

If your profile is relevant to this or any other active requirement, our team will proactively reach out.

Feel free to share this opportunity with your network and help someone get a job.

Warm Regards,

*Shahid Shaikh*

*Talent Acquisition Manager | CBRE*

*Building Futures, Connecting Talent.*