Manager - Enterprise Business (Farming)

Role Overview

We are looking for a Senior Manager – Enterprise Business (Farming) to drive revenue growth and strengthen relationships with our existing enterprise clients. This role will focus on expanding key accounts, increasing product adoption, identifying cross-sell and upsell opportunities, and maximizing the long-term value of enterprise partnerships.

The ideal candidate will have strong experience in enterprise account management, preferably within fintech, payments, banking, or financial services, with the ability to engage senior stakeholders and drive strategic business growth across large enterprise accounts.

Key Responsibilities

• Own and grow a portfolio of existing enterprise accounts, driving revenue expansion, retention, and long-term business relationships.
• Identify and execute cross-selling and upselling opportunities across Cashfree's product suite, including Payments, Payouts, APIs, and other financial technology solutions.
• Develop account growth strategies to increase product penetration, transaction volumes, revenue, and overall wallet share.
• Build and nurture relationships with CXOs, business heads, finance leaders, product teams, and other key decision-makers within enterprise accounts.
• Understand client business models, payment flows, operational requirements, and growth priorities to recommend tailored solutions.
• Lead commercial negotiations, pricing discussions, contract renewals, and strategic account reviews.
• Collaborate with internal teams across Product, Technology, Risk, Compliance, and Operations to ensure seamless service delivery and customer success.
• Monitor account performance, revenue trends, transaction volumes, and client engagement to identify growth opportunities and mitigate churn risks.
• Drive customer satisfaction and retention by proactively addressing client concerns and ensuring effective resolution of business challenges.
• Act as a strategic partner to enterprise clients, identifying opportunities to deepen relationships and expand Cashfree's presence within their organizations.
• Track market developments, competitor offerings, and industry trends to identify opportunities for account growth.

Key Requirements

• 6–9 years of experience in enterprise sales, strategic account management, key account management, or business development, preferably with a strong focus on account farming.
• Proven track record of managing and growing large enterprise accounts, driving revenue expansion, and achieving business targets.
• Experience in fintech, payment gateways, digital payments, banking, financial services, or SaaS businesses.
• Strong understanding of enterprise payment ecosystems, payment gateway solutions, payouts, and API-led financial products.
• Demonstrated ability to drive cross-selling, upselling, client retention, and wallet-share expansion.
• Experience managing complex enterprise relationships, senior stakeholders, commercial negotiations, and long sales cycles.
• Strong business acumen, analytical skills, and the ability to develop data-driven account growth strategies.
• Excellent communication, negotiation, presentation, and relationship-management skills.
• Ability to work cross-functionally and manage multiple strategic accounts in a fast-paced environment.

Preferred Qualifications

• MBA or equivalent qualification from a reputed institute.
• Prior experience working with large enterprise customers across fintech, BFSI, e-commerce, marketplaces, or digital businesses.
• Experience working with payment gateways, payment aggregators, API banking, or enterprise financial technology platforms.
• Existing relationships with enterprise decision-makers and a strong understanding of enterprise payment requirements.

Why Join Cashfree Payments

• Work with leading enterprises and fast-growing businesses across India.
• Drive strategic account growth and build long-term partnerships with some of the country's leading businesses.
• Work with innovative payment and financial technology solutions.
• Be part of a fast-growing organization that encourages ownership, collaboration, and continuous learning.
• Benefit from competitive compensation and performance-linked incentives.