PUNE · FULLTIME
Manager- Billing Ops
VOIS
Pune · onsite · Posted 5d ago
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Not disclosed4–7 yrsfulltimePune
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Section · 01
About this role
- Provide hands-on L2 Application Operations leadership for telecom Billing Operations, with primary focus on bill run processing, invoice posting, call/CDR processing and discrepancy management across supported billing platforms.
- Ensure reliable daily and bill-cycle operations through technical monitoring, incident restoration, SLA/KPI adherence, pre/post-bill validation, reconciliation, exception handling and proactive problem management.
- Drive automation, observability, continual improvement and responsible AI/AIOps adoption to reduce manual effort, improve billing accuracy and accelerate detection and resolution of operational issues.
- Requires 4-7 years of Telecom IT, BSS or enterprise billing Application Operations experience with strong hands-on production-support responsibility.
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Section · 02
Skills
AutomationobservabilityKPI adherencebill run processingcall CDR processingincident restorationpre post-bill validationAIOpsProblem managementException Handlingapplication operationsBilling OperationsTechnical monitoringDiscrepancy managementInvoice Postingreconciliation
Section · Company
About VOIS
VOIS
IT Services & Consulting
15.7k+
employees
2007
19 years old
Pune, Maharashtra
India
About
_VOIS serves as a global tech company that enhances operational efficiency by delivering innovative solutions for Vodafone's diverse needs.
Industries
IT Services & Consulting
Employee ratings
1,390 reviews
3.8/ 5
Culture
3.7
Career growth
3.0
Work-life
4.0
Employees rate it well for
Work Life Balance232Work Culture166Salary117Senior Management109Job Security69
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