Location Support Representative

Position Summary:
We are seeking a proactive and customer-focused Workplace & Administrative Support Coordinator to provide general administrative and office operations support for our Bengaluru site. Reporting to the Regional Location Support Manager, this role plays a key part in creating a productive, safe, and engaging workplace experience by partnering with site leaders, employees, vendors, and external stakeholders. The successful candidate will help ensure smooth daily operations, support employee engagement initiatives, and contribute to an inclusive and collaborative workplace culture.

In This Role, Your Responsibilities Will Be:

• Provide general administrative support for the Bengaluru office while partnering closely with the Regional Location Support Manager.
• Ensure smooth day-to-day office operations and serve as a key connector with site leaders to foster a strong employee community and positive workplace culture.
• Welcome visitors and act as the primary point of contact for inquiries and office support needs.
• Manage incoming phone calls, emails, parcels, and packages.
• Coordinate shipments and ensure compliance with applicable trade compliance requirements.
• Support the maintenance of a healthy, safe, and hygienic work environment.
• Procure office supplies and consumables while maintaining inventory and workplace upkeep requirements.
• Coordinate and manage relationships with service providers and vendors, including commercial discussions where required.
• Act as the primary liaison with building management regarding facility services, maintenance activities, repairs, residence meetings, and landlord-related matters.
• Maintain and update workplace policies and guidelines to improve clarity of services and processes.
• Partner with finance and shared services teams to support the timely creation of purchase orders and processing of invoices and payments.
• Maintain accurate physical and electronic records for contracts and related documentation.
• Support customer and workplace services operations by ensuring responsive and effective service delivery.
• Coordinate inbound and outbound shipments across multiple sites.
• Organize and support internal meetings, events, appointments, and global meeting logistics as needed.

Who You Are:
You acquire data from multiple and diverse sources when solving problems and build and deliver solutions that meet customer expectations. You adjust communication to fit the audience and the message. You effectively manage multiple priorities while maintaining attention to detail and demonstrate sound judgment when working independently in a dynamic environment.

For This Role, You Will Need:

• 3+ years of experience in office administration, workplace services, facilities coordination, executive support, customer service operations, or a similar administrative role in a corporate environment.
• Strong verbal and written communication skills in English.
• Basic proficiency in Microsoft Office applications.
• A commitment to respect, integrity, customer focus, continuous improvement, and collaboration.
• The ability to work independently and exercise good judgment in a fast-paced environment.
• Strong customer service skills and confidence interacting with people in person, over the phone, and through written communication.
• A proactive approach to problem-solving and a willingness to take on new challenges.
• Attention to detail and the ability to follow processes and instructions accurately.
• Effective time management skills with the ability to prioritize and manage multiple tasks simultaneously.

Preferred Qualifications That Set You Apart:

• Proficiency in an additional language.
• Valid driver's license.
• Basic knowledge of facilities management and workplace operations.
• Experience coordinating vendors, office services, or workplace administration activities.
• Familiarity with purchase order, invoice processing, or procurement-related activities.

Our Culture & Commitment to You:

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectivesâ€because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.