Legal Manager, Consumer Litigation , Noida Location

Job Summary

Responsible for independently managing assigned consumer litigation matters before National, State and District Consumer Commissions, with focus on real estate disputes. The role involves drafting, legal research, counsel coordination, case strategy, hearings, settlement support, MIS and management reporting.

Key Responsibilities

1. Consumer Litigation

• Independently handle assigned consumer matters from filing through disposal, including complaints, appeals, revisions and execution proceedings.
• Monitor hearings, orders, deadlines and compliance requirements.
• Prepare matters for hearings and provide factual and legal inputs to counsel.
• Escalate complex, high-value or high-risk matters to senior management.

2. Drafting & Legal Research

• Draft and vet Written Statements, Replies, Rejoinders, Applications, Evidence Affidavits, Appeals, Revision Petitions, Execution pleadings and legal notices/replies.
• Conduct research on consumer, RERA, real estate and contractual issues.
• Prepare case briefs, hearing notes and matter-specific legal strategies.
• Ensure accuracy and consistency with Company records.

3. External Counsel Management

• Brief and coordinate with advocates/counsel on assigned matters.
• Ensure timely filings, effective representation and follow-up on court orders.
• Review counsel drafts and monitor avoidable adjournments and procedural lapses.

4. Dispute Resolution & Risk Management

• Assist in negotiation and settlement of customer disputes in coordination with internal teams.
• Evaluate legal and financial exposure and identify litigation risks.
• Identify recurring issues and recommend appropriate mitigation measures.

5. MIS & Internal Coordination

• Maintain accurate litigation MIS, case records, cause-list tracking and hearing updates.
• Coordinate with CRM, Commercial, Finance, Sales, Projects and other departments for facts, documents and instructions.
• Prepare matter-wise updates, case summaries and periodic reports for management.

6. Process & Knowledge Management

• Ensure compliance with Legal SOPs and internal processes.
• Maintain case briefs, important judgments and litigation records.
• Keep the team updated on relevant legal developments and assist in improving litigation processes and trackers.

Key Skills & Competencies

• 8-9 years of hands-on experience in Consumer Litigation, preferably in the real estate sector.
• Strong knowledge of the Consumer Protection Act and Consumer Commission procedures.
• Excellent drafting, legal research and analytical skills.
• Ability to independently manage litigation matters and coordinate external counsel.
• Strong negotiation, communication, MIS and case-management skills.
• Ability to manage multiple matters, meet strict timelines and maintain high attention to detail.

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