Learning Management System Administrator

Learning Management System (LMS) Administrator

Location: Remote ( Noida/Pune)

Working Hours: 5 p.m. IST to 2 a.m. IST

Immediate Joiner Only

Position Type: Full-time

We're looking for an experienced LMS Administrator to own the day-to-day administration and operation of our learning management platforms, with a strong focus on Absorb LMS and SAP SuccessFactors Learning.

This is a hands-on role for someone who is comfortable managing LMS configuration, user administration, course and curriculum setup, reporting, troubleshooting, and stakeholder support. The ideal candidate will be able to independently manage LMS operations while partnering with internal teams and clients to ensure a smooth learning experience.

Please note: This role requires working hours aligned with CET business hours. Candidates should be comfortable working from the Noida office and accommodating this schedule.

What You'll Do

• Configure and administer Absorb LMS and SAP SuccessFactors Learning based on organizational and client requirements.
• Manage the complete learner/user lifecycle, including user creation, profile updates, role and permission management, enrollments, assignments, and access troubleshooting.
• Create and maintain courses, curricula, learning paths, programs, assessments, certifications, and completion criteria within the LMS.
• Upload, test, and manage e-learning content and learning objects, including SCORM, AICC, and xAPI packages.
• Configure due dates, prerequisites, notifications, automated assignments, learning rules, and completion requirements.
• Develop and maintain LMS reports and dashboards covering learner activity, course completion, assessment results, compliance, certifications, and other learning metrics.
• Troubleshoot LMS-related issues and act as the first point of contact for learner and stakeholder support.
• Monitor system performance, data accuracy, enrollments, completions, and learner records, and resolve discrepancies in a timely manner.
• Support LMS integrations and data exchanges with HR systems and other learning technologies, where applicable.
• Create and maintain SOPs, user guides, FAQs, and LMS training materials to support adoption and effective platform usage.
• Work closely with internal stakeholders, clients, content teams, HR/L&D teams, and technology teams to understand requirements and implement LMS solutions.
• Support LMS testing, upgrades, system changes, and new functionality implementations.
• Identify opportunities to improve LMS processes, automation, reporting, and overall learner experience.

What You Bring

• 3+ years of hands-on LMS administration experience, preferably with Absorb LMS and/or SAP SuccessFactors Learning.
• Strong practical experience in LMS configuration, user administration, course setup, enrollment management, reporting, and troubleshooting.
• Experience administering Absorb LMS and/or SAP SuccessFactors Learning in a corporate or client-facing environment.
• Good understanding of SCORM, AICC, and xAPI learning content and troubleshooting.
• Experience creating and customizing LMS reports, dashboards, and learner analytics.
• Strong understanding of user roles, permissions, workflows, learning assignments, curricula, certifications, and completion rules.
• Ability to troubleshoot LMS issues independently and provide effective solutions to learners and stakeholders.
• Strong analytical and problem-solving skills, with attention to data accuracy and detail.
• Good communication and stakeholder management skills.
• Ability to work independently, manage multiple priorities, and meet deadlines.
• Experience working with HRIS/HCM integrations or other enterprise systems will be an advantage.
• Experience with client-facing LMS administration or managed learning services is a plus.

Preferred Skills

• Primary LMS Platforms: Absorb LMS; SAP SuccessFactors Learning
• Learning Standards: SCORM; AICC; xAPI
• Additional Skills: LMS Reporting & Analytics; User & Role Administration; Course/Curriculum Management; LMS Troubleshooting; System Configuration; HRIS/LMS Integrations; Stakeholder & Client Management