Learning & Development Data and Systems Analyst

Role & responsibilities

• Support the implementation, configuration, testing, and optimization of the Learning Management System (LMS).
• Manage LMS workflows including enrolments, approvals, learning pathways, evaluations, and reporting.
• Ensure learning data accuracy, integrity, governance, and audit readiness.
• Develop and maintain dashboards, reports, and analytics to provide actionable learning insights.
• Monitor compliance and mandatory training completion, generating timely reports for stakeholders.
• Analyze learning data to identify trends, risks, and opportunities for process improvement.
• Support learning budget tracking, cost reporting, forecasting, and variance analysis.
• Collaborate with Learning & Development, HR, IT, and business stakeholders to deliver effective learning solutions.
• Maintain SOPs, process documentation, and governance controls related to learning systems and data.
• Provide user support, training, and guidance on LMS functionality and reporting tools.
• Identify opportunities for automation and continuous improvement within learning operations.

Preferred candidate profile

• Bachelor's degree in HR, Business Administration, Information Systems, Analytics, or a related discipline.
• 2 to 4 years of experience in Learning Operations, LMS Administration, HR Systems, HR Analytics, or Learning & Development.
• Hands-on experience working with Learning Management Systems (LMS) and learning technologies.
• Strong analytical and reporting skills with advanced proficiency in Microsoft Excel.
• Experience in LMS implementation, migration, system enhancements, or transformation projects.
• Good understanding of data governance, compliance, and audit requirements.
• Proficiency in reporting and visualization tools such as Power BI, Tableau, or similar platforms is preferred.
• Experience in professional services, consulting, financial services, or corporate learning environments will be an advantage.
• Strong stakeholder management, communication, and problem-solving skills.
• Detail-oriented professional with the ability to manage multiple priorities in a fast-paced environment.
• Comfortable working with global teams and driving change through technology-enabled solutions.