Lead Specialist - GHRSS PMO

Job Summary


Responsibilities

• Create key dates for each class, 6 months to 1 year in advance of the program start date. Gain agreement from Program Leader and VP of Emerging Talent, then share with TA (Talent Acquisition).
• Create/update master plan spreadsheet for new classes, including key dates to populate formulas.
• Build the program plan in MS Teams Planner and assign tasks.
• Partner with TA and ARCs (Achieve Regional Coordinators) to confirm the final class roster.
• Pull reports from Talent Connect; review Oracle reports and add approved/pending review employees from the Waitlist tab on the master tracker.
• Email ARCs with a deadline to review/confirm the roster and make necessary changes.
• Update Leader Contact List after Learning Coach assignments are confirmed.
• Create private channel for the new class in MS Teams and add participants.
• Create training cohort schedules.
• Creation, shipping and inventory management of graduation certificates and coordination with vendors on the shipping.
• Coordination with class and vendor to ship graduation pullovers.
• Create all Invites for Kickoffs and other scheduled trainings, The calendar owner will need to add the Teams meeting and send the invite.
• Manage ARC/Participant communications and MS Teams posts.
• Maintain Participant Travel Guidelines document for Trusted Partner.
• Maintain Travel Form for scheduling and in-person purposes.
• Maintain high-level Overview resource and support updating other resources.
• Prepare the requests for SIT code changes and title changes as needed throughout the program for each class.
• Update Master Tracker with new classes, training dates, manager changes, and program status changes.
• Create tracking form for state license tracking and share progress reports with program Leadership.
• Create curriculums and class group for each class. Assign each curriculum according to designated schedule.
• Run progress reports and send to Program Leadership based on established timelines.
• Complete participant set-up in the Training Desktop for Workflow Training based on instructions provided.
• Maintain schedule for revenue reporting as new classes are added and run reports for Program Leadership based on this schedule.
• Update all trainings and key dates on the SharePoint Calendar for each class.

Qualifications

• Bachelors degree in Human Resources or related field is preferred.
• Minimum of 8-10 years of experience as Program manager/ training coordinator or operations specialist.
• Excellent analytical and problem-solving skills, with the ability to interpret data and provide actionable insights.
• Strong organizational and time management skills.
• Attention to detail and ability to manage multiple initiatives simultaneously.
• Excellent communication and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels of the organization.
• Ability to work independently and collaboratively in a fast-paced, dynamic environment.
• Proficiency in MS Office suite (Especially Excel), MS Projects, Jira or MS Planner is preferred.

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