Lead Associate - Sourcing Ops

About The Company

Who are we

Myntra is India's leading fashion and lifestyle platform, where technology meets creativity. As pioneers in fashion e-commerce, we've always believed in disrupting the ordinary.

We thrive on a shared passion for fashion, a drive to innovate to lead, and an environment that empowers each one of us to pave our own way. We're bold in our thinking, agile in our execution, and collaborative in spirit.

Here, we create MAGIC by inspiring vibrant and joyous self-expression and expanding fashion possibilities for India, while staying true to what we believe in.

We believe in taking bold bets and changing the fashion landscape of India. We are a company that is constantly evolving into newer and better forms and we look for people who are ready to evolve with us.

From our humble beginnings as a customization company in 2007 to being technology and fashion pioneers today, Myntra is going places and we want you to take part in this journey with us.

Working at Myntra is challenging but fun - we are a young and dynamic team, firm believers in meritocracy, believe in equal opportunity, encourage intellectual curiosity and empower our teams with the right tools, space, and opportunities.

Role Summary

The Lead Associate – MGPP Control tower Operations will own end-to-end vendor Operations & catalog , listing activities which includes Marketplace Growth & Partner Platform / Group Purchase Program. This role is central to ensuring smooth month-on-month order management flow , order breaches , order recoconciliations, catalog builds, proactive vendor management, and monitor tower control to minimize vendor breaches and SLA misses, while driving timely and error-free catalog go-lives.

Key Responsibilities

Vendor Management

• Own vendor onboarding, coordination, and day-to-day relationship management for assigned vendor tower(s)
• Track vendor performance against defined SLAs/KPIs and drive corrective action plans for underperformance
• Act as the primary point of contact for vendor escalations, ensuring timely resolution
• Conduct periodic vendor reviews (weekly/monthly) to align on catalog pipeline, issues, and improvement areas
  
  

Catalog Building (Month-on-Month)

• Plan, execute, and monitor monthly catalog build targets across categories/vendors
• Ensure catalog inputs (images, content, pricing, attributes) meet quality and compliance standards before go-live
• Coordinate with cross-functional teams (content, pricing, category, tech) to unblock dependencies impacting catalog volume
• Maintain trackers/dashboards for catalog build status, pendency, and aging
  
  

Tower Control & Breach Management

• Own tower-level control mechanisms to proactively identify risks of vendor SLA/TAT breaches
• Set up early-warning triggers and daily/weekly control checks to curtail breaches before they occur
• Perform root-cause analysis on breaches and implement preventive/corrective measures
• Publish breach/compliance reports to stakeholders and drive closure of open action items
  
  

Catalog Go-Live

• Coordinate end-to-end catalog go-live activities, ensuring accuracy, completeness, and timeliness
• Conduct pre-go-live audits/QC checks to catch and resolve errors before publishing
• Manage go-live calendars and ensure alignment across vendor, tech, and business teams
• Track post-go-live catalog health and resolve any live-catalog issues quickly
  
  

Reporting & Process Improvement

• Maintain and publish operational dashboards/MIS on vendor performance, catalog velocity, and breach trends
• Identify process gaps and drive automation/SOP improvements to increase efficiency and reduce manual errors
• Support audits and ensure adherence to defined operating processes and compliance norms
  
  

Required Skills & Competencies

Functional/Technical

• Strong understanding of catalog management and vendor operations in an e-commerce/marketplace environment
• Proficiency in Excel/Google Sheets (pivot tables, VLOOKUP/XLOOKUP, dashboards); SQL knowledge is a plus
• Experience with catalog/PIM tools, vendor management systems, or internal ops platforms
• Ability to read and act on operational data/reports to identify risks and trends
  
  

Operational/Managerial

• Strong stakeholder management — able to manage vendors, internal teams, and leadership simultaneously
• High ownership mindset with ability to work under tight timelines and monthly targets
• Sharp problem-solving and root-cause analysis skills, especially around SLA/breach management
• Process orientation with attention to detail and quality control discipline
  
  

Behavioral

• Excellent communication skills (written and verbal) for vendor and cross-functional coordination
• Ability to multitask and prioritize across multiple vendor towers/categories
• Proactive, control-oriented approach rather than reactive firefighting
• Comfortable working in a fast-paced, metrics-driven environment
  
  

Required Skills

vendor management, key account management, vendor operation, JIT, cross border, dropship