Key Accounts Manager - Amazon and Flipkart

Location - Gurugram Sector 63A || Work from Office - 5 days a week

Key Responsibilities

1. Account Ownership: Act as the primary point of contact for Amazon and Flipkart, owning the overall business performance of both accounts.

2. Marketplace Relationships: Build and maintain strong relationships with Amazon and Flipkart account teams to drive collaboration, unlock growth opportunities, and resolve business challenges.

3. Business Planning: Develop and execute annual, quarterly, and monthly business plans aligned with revenue, profitability, and category growth objectives.

4. Sales & Performance Analytics: Track daily sell-out and marketplace performance, analyze sales trends, identify growth opportunities, and take corrective actions to drive revenue.

5. P&L Ownership: Take end-to-end ownership of account P&L, ensuring healthy margins, efficient spending, and optimal profitability.

6. KPI Management: Monitor and improve key performance metrics including revenue, margins, ROAS, conversion, traffic, and overall marketplace efficiency.

7. Category & Growth Management: Drive category growth through assortment planning, pricing and discount strategies, promotions, merchandising, and marketplace advertising.

8. *Advertising & Promotions:* Plan and optimize marketplace advertising campaigns and promotional activities to maximize visibility, sales, and ROAS.

9. Catalogue & Account Health: Manage end-to-end marketplace operations including catalogue management, listing health, content and catalogue updates, merchandising, and issue resolution.

10. Inventory & Purchase Orders: Monitor inventory levels, manage purchase orders, coordinate with internal teams, and ensure consistent stock availability to minimize stock-outs and lost sales.

11. Cross-functional Coordination: Work closely with Supply Chain, Warehouse, Finance, Marketing, and internal stakeholders to ensure seamless marketplace operations and business growth.