Key Account Manager - Operations
Startek · Bengaluru · onsite · Posted today
Undisclosed1–8 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
We are looking for a highly skilled and experienced Key Account Manager to join our operations team in STARTEK. The ideal candidate will have a strong background in managing key accounts and driving business growth.
Roles and Responsibility
- Develop and execute strategic plans to drive business growth through key account management.
- Build and maintain strong relationships with clients to identify new business opportunities.
- Collaborate with cross-functional teams to deliver exceptional customer service and support.
- Analyze market trends and competitor activity to inform business decisions.
- Identify and pursue new business development opportunities to expand the client base.
- Manage and grow existing client relationships to increase revenue and profitability.
Job Requirements
- Proven experience in key account management and business development.
- Strong understanding of the industry and market trends.
- Excellent communication, negotiation, and interpersonal skills.
- Ability to work in a fast-paced environment and meet deadlines.
- Strong analytical and problem-solving skills with attention to detail.
- Experience working with cross-functional teams to achieve business objectives.
This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Customer Servicekey account managerkey account managementMarket TrendsBusiness DevelopmentoperationsNew Business Development
About Startek
Startek
BPO
19.8k+
employees
2017
9 years old
Mumbai, Maharashtra
India
About
Startek is a global provider of customer experience management and business process outsourcing solutions, serving industries such as telecom, healthcare, banking, and retail. The company offers services including customer care, technical support, collections, and back-office operations, leveraging digital technologies and analytics to enhance client engagement. With a strong presence in India and worldwide, Startek focuses on delivering scalable, cost-effective, and high-quality outsourcing solutions. Its operations firmly position it within the BPO & customer experience management industry.
Industries
BPOBPO/KPOIT Services & Consulting
Employee ratings
9,497 reviews
3.0/ 5
Culture
2.9
Career growth
2.5
Work-life
2.9
Employees rate it well for
Salary1428Senior Management1028Work Environment833Appraisal506Job Security461
Find them on
Career guides
- Best Auto-Apply Tools in 2026: 12 Compared and Ranked (India + Global)
- Best Tools to Cold Email Recruiters in 2026 (Built for Job Seekers, Not Sales Teams): 10 Compared
- AI Bots That Fill Job Applications and Answer Screening Questions (2026): 8 Tools Compared on CTC, Notice Period and Knockout Questions