Junior Executive - IT

Company Description AstenOrtho™, founded in 2014, is a leading super-speciality orthopaedics hospital based in Calicut, Kerala, India. Established to deliver focused care for bone and joint conditions, the hospital emphasizes expert treatment, high healthcare standards, and an enhanced patient experience. As a pioneer in orthopaedic super-speciality care in Kerala, AstenOrtho™ is NABH certified and operates a 33,000 sq.ft. facility equipped with fully automated robotic surgery capabilities. Over a decade, the hospital has successfully touched more than 250,000 lives, performing thousands of major orthopaedic, knee, hip, trauma, and robotic surgeries. Applicants will join a fast-growing, technology-enabled clinical environment dedicated to advanced orthopaedic care.
Role Description The Junior Executive – IT role is a full-time, on-site position based in Port Blair. The role involves providing day-to-day technical support to hospital staff, diagnosing and resolving hardware, software, and network issues, and ensuring minimal downtime for clinical and administrative systems. Responsibilities include monitoring IT operations, assisting in network administration, managing user accounts and permissions, and supporting the deployment and maintenance of hospital information systems. The Junior Executive – IT will also help implement IT policies, maintain documentation, coordinate with vendors or senior IT team members when needed, and ensure secure, efficient, and reliable technology services across the facility.
Qualifications

• Candidates should possess strong Troubleshooting and Technical Support skills to diagnose and resolve IT issues promptly.
• Candidates should possess Network Administration and Information Technology skills to manage and maintain networks and core IT infrastructure.
• Candidates should possess IT Operations skills to support daily system monitoring, maintenance, and user management activities.
• Relevant academic background such as a diploma or degree in Computer Science, Information Technology, or related field.
• Basic knowledge of operating systems, hardware components, and standard office and hospital software applications.
• Good communication, documentation, and collaboration skills, with the ability to support non-technical users effectively.
• Ability to work in a fast-paced healthcare environment, prioritize tasks, and follow established IT and data security protocols.
• Prior experience in a hospital or healthcare IT setting is an advantage but not mandatory.