It Service Desk
One Degree North Human Resource · Bengaluru · onsite · Posted 8d ago
About a minute. You'll make an account on the way through.
About this role
Hiring: IT Service Desk Associate
Location: Ecospace, Outer Ring Road, Bangalore
Qualification: Any Graduate / 10+3 Diploma
Experience: 6 months–4 years in IT Service Desk / International Technical Support Voice Process
Salary: 5–5.5 LPA + Shift Allowance
Shift: Rotational shifts with 2 rotational weekly offs
Cab: Two-way cab facility
Age Limit: Up to 30 years
Joining: Immediate joiners only
Requirements: Excellent English communication skills and 2-dose vaccination mandatory
Work Mode: Work From Office
Key Responsibilities
- Provide technical assistance and support to international customers over voice calls.
- Troubleshoot basic technical issues and guide customers towards appropriate solutions.
- Identify, diagnose, and resolve IT-related queries.
- Maintain accurate records of customer interactions and technical issues.
- Escalate complex issues to the appropriate technical team.
- Ensure customer satisfaction and adhere to service quality standards.
Contact: [phone removed]
Email: [HIDDEN TEXT]
Interested candidates can contact us or share their updated resume via email.
Sourced from foundit