IT Analyst Applications - File Transfer Administrator

We are seeking an IT Analyst Applications - File Transfer Administrator to join India CoE-Integration & Engg - CAT IT Division.

The preference for this role is to be based out of Bangalore - Caterpillar PSN.

The File Transfer Administrator is responsible for supporting and maintaining enterprise file transfer solutions, primarily leveraging IBM MQ and Managed File Transfer technologies. This role includes both reactive support (incident tickets, troubleshooting) and proactive customer engagement to ensure reliable and secure data movement across a global customer base. The administrator will collaborate with support teams in the US and India to deliver timely resolutions, improve service reliability, and maintain platform stability while operating with a strong sense of ownership, urgency, and autonomy.

Support additional file transfer technologies as needed, developing end-to-end administrative capability (e.g. GoAnywhere).

Preferred Skills:

Skill Descriptors:

Core Application Systems : Knowledge of major production application systems used for delivery of services to internal and external clients; ability to leverage major production application systems in diverse situations.

Level Working Knowledge :

Problem Solving : Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.

Application Design, Architecture : Knowledge of application design and architecture principles and practices; ability to utilize application design methodologies, tools, and techniques to convert business requirements and logical models into a technical application design.

Level Extensive Experience :

Implementation : Knowledge of how to run applications for organizations; ability to implement application software within an organization and help end-users perform specific tasks (ex: accounting or graphic design).

Requirements Analysis : Knowledge of tools, methods, and techniques of requirement analysis; ability to elicit, analyze and record required business functionality and non-functionality requirements to ensure the success of a system or software development project.

System and Technology Integration : Knowledge of the features and facilities of systems; ability to integrate and communicate among applications, databases and technology platforms.