IT Administrator

Location: Gurugram

Role Overview

Serve as the organisation-wide single point of contact and primary owner for day-to-day IT operations and L1/L2 support across multiple offices and a predominantly remote/WFH workforce. The role covers Microsoft 365 and Entra ID, Windows 10/11 endpoints, Linux workloads on Azure, networking, security, assets, vendors and business applications, requiring hands-on troubleshooting, disciplined documentation and end-to-end issue ownership.

Experience & Qualifications

• 3+ years of hands-on IT support, Microsoft 365 administration, Linux/Azure infrastructure or IT operations experience

preferred.

• Diploma or degree in IT, Computer Science, Networking or a related field; equivalent experience may be considered.

• Experience independently supporting a multi-office, predominantly remote/WFH workforce and working to defined SLAs;

relevant Microsoft, Azure or ITSM certifications are advantageous.

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