International Sales ( IC Role )

Company Description

Simplilearn is a leading digital skills platform focused on helping individuals and organizations thrive in the digital economy through rigorous online training. The company offers programs in rapidly evolving disciplines such as Cyber Security, Cloud Computing, Project Management, Digital Marketing, and Data Science. Courses and certifications are designed and frequently updated by over 2,000 industry and academic experts, ensuring current and work-ready skills. Simplilearn partners with renowned universities and serves millions of professionals and thousands of organizations with corporate training and employee upskilling solutions. With a practical, applied learning model, including live classes and real-world projects, a significant majority of learners achieve promotions or new roles.

Role Description This is a full-time, on-site International Sales Executive (IC Role) Inside Sales Specialist Night Shift position based in Bengaluru South. The role involves managing end-to-end international sales cycles, including prospecting, qualifying leads, presenting solutions, and closing sales for Simplilearn's training and certification programs. Responsibilities include engaging with prospective learners and corporate clients across global markets, understanding their upskilling needs, and recommending appropriate courses and learning paths. The International Sales Executive will handle inbound and outbound inquiries, maintain high standards of customer service, and manage accounts to drive repeat and referral business. The role also requires meeting sales targets, maintaining accurate records in CRM tools, collaborating with internal teams for smooth onboarding, and providing regular feedback from the market to enhance offerings.

Qualifications

Who are we looking for

This role would be part of the B2C sales function for our International Business Groups (US Market). He/she would drive the new customer acquisition, customer relationship management, Operations & reporting. What should you do

New Customer Acquisition

• Conversion of leads received through various marketing channels

• Preparing short-term and long-term sales plan towards reaching the assigned goals

• Consistently achieve revenue targets in line with team/organizational objectives

• Proactively identifying cross-selling/up-selling opportunities with the existing customers

• Identifying references through the existing customer base to increase the sales pipeline Customer Relationship Management

• Understand the customer requirement and pass on the insights towards the product portfolio improvement based on the customer interaction/feedback

• Key Account Management

• New account development Operations and Reporting Managing pre-sales to post-sales support activities for the assigned products/geographies and ensuring the highest customer satisfaction Requirements: Open to work between 6.30pm – 4.30am (Night Shift