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    Job · 20510433

    BENGALURU · FULLTIME

    International Customer Support Executive

    Lyros Technologies

    Lyros Technologies

    Bengaluru · onsite · Posted 13d ago

    Sourced fromFoundit
    Not disclosedFresherfulltimeBengaluru

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    Section · 01

    About this role

    We are seeking an enthusiastic and dedicated International Customer Support Executive to join our team in Karnataka. The ideal candidate will be responsible for providing exceptional customer service to our international clientele, ensuring that all inquiries and issues are addressed promptly and effectively. This role requires a strong command of the English language, both written and verbal, to communicate clearly with customers from diverse backgrounds. Key Responsibilities: - Respond to customer inquiries via phone, email, and chat in a timely and professional manner. - Assist customers with product-related questions, troubleshooting, and issue resolution. - Maintain a high level of customer satisfaction by providing accurate information and support. - Collaborate with other departments to resolve complex customer issues and improve service delivery. - Document customer interactions and feedback to help enhance our services and products. - Stay updated on product knowledge and company policies to provide the best support possible. Required Skills: - Strong customer support skills with a focus on international clientele. - Excellent command of the English language, both written and spoken. - Ability to work in a fast-paced environment and handle multiple tasks simultaneously. - Strong problem-solving skills and attention to detail. - Ability to work collaboratively in a team setting. If you are passionate about customer service and have the skills to thrive in an international support role, we encourage you to apply and join our dynamic team.

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    Section · 02

    Skills

    English LanguageCustomer SupportIssue Resolution

    Section · Company

    About Lyros Technologies

    Lyros Technologies

    Lyros Technologies

    IT Services & Consulting

    51-200

    employees

    2020

    6 years old

    Hyderabad / Secunderabad, Telangana

    India

    ₹4.3L PA avg

    Avg at Lyros Technologies

    About

    Lyros Technologies specializes in technology solutions and project management, striving to improve client satisfaction and operational efficiency.

    Employee ratings

    10 reviews

    3.0/ 5

    Culture

    3.4

    Career growth

    3.2

    Work-life

    3.5

    Employees rate it well for

    Work-Life Balance30Overall Company30

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