Internal Communication Officer

Roles & Responsibilities :

• Support the development and implementation of global internal communication and change management strategies in collaboration with the Head of Internal Communications & Content and key stakeholders.
• Develop and execute communication plans aligned with corporate priorities, business objectives, and strategic initiatives.
• Create and deliver engaging employee communications through various channels, including leadership communications, newsletters, email campaigns, intranet content, town halls, and employee engagement platforms.
• Support change management, transformation, and organisational initiatives through effective communication strategies and plans.
• Collaborate with business leaders and functional teams to identify communication needs and develop appropriate communication approaches.
• Lead and support global internal communication projects, campaigns, internal events, town halls, and employee engagement initiatives.
• Provide communication guidance and support to senior leaders and subject matter experts.
• Build and maintain strong relationships with stakeholders across regions, functions, and business units.
• Ensure consistency in messaging, tone of voice, and alignment with company values and strategic priorities.
• Develop and maintain a global contributor network to gather business updates, employee stories, and operational highlights.
• Create, edit, review, and publish content for internal communication channels.
• Manage and maintain intranet content, ensuring information is accurate, current, engaging, and accessible.
• Coordinate and produce global newsletters and other recurring communications across regions.
• Collaborate with the External Communications team to identify opportunities to amplify relevant content across external channels.
• Support the development of executive communications, leadership messages, and other corporate communication materials.

Skills & Competencies :

• Minimum 5 years of relevant experience in internal communications, corporate communications, employee engagement, or a similar role.
• Bachelor's degree in Communications, Journalism, Public Relations, Marketing, or a related field.
• Excellent written and verbal communication skills in English; knowledge of additional languages is an advantage.
• Strong writing, editing, storytelling, and content development skills.
• Excellent communication, collaboration, planning, and organisational skills, with meticulous attention to detail.
• Ability to balance strategic thinking with operational execution and manage multiple projects and deadlines simultaneously.
• Strong interpersonal, stakeholder management, influencing, and relationship-building skills, including experience working with senior leaders.
• Ability to translate complex business topics into clear, engaging, and employee-focused communications.
• Experience supporting change management, transformation, and organizational communication initiatives.
• Ability to work effectively in a fast-paced, international, and multicultural environment.
• Proactive, adaptable, and solution-oriented approach, with a strong customer-service mindset and the ability to manage competing priorities.
• Experience using digital communication platforms such as SharePoint, Viva Engage, Microsoft 365, content management systems, or similar tools.