IMS Application Support

Location: Bengaluru, Karnataka, India Job ID: R0109233 Date Posted: 2025-11-14 Company Name: HITACHI ENERGY TECHNOLOGY SERVICES PRIVATE LIMITED Profession (Job Category): Customer Service & Contact Center Operations Job Schedule:  Full time Remote: No Job Description: The opportunity:

Executes Supplier qualification and support audits, material purchase requests, according to required technical specification, price, delivery schedule and terms. Ensure purchasing activities align with corporate purchasing policies and procedures under supervision

How you’ll make an impact:

Recommends / supports in Identifying new suppliers and coordinates with relevant category team. Follows the process to qualify new suppliers in cooperation with Supplier Quality and Engineering specialists. Supports in negotiating agreements with main suppliers, and periodically renews pricelists, terms and conditions and feeds back recommendations for appropriate actions. Adapts corporate contractual framework to the local business needs. Recommends frame agreements to management, ensures approved contractual terms in execution. Analyses and evaluates bids within the scope, in order to determine the optimal value. Supports bid and proposal teams by providing relevant market information within the area of responsibility. Tracks goods received to verify appropriate delivery and ensure invoice processing as per available guidelines. Oversees supplier performance (on time delivery, quality, lead time), and recommends solutions / resolves performance issues within the scope. Initiates supply orders in the system, confirms delivery with suppliers, monitors and tracks supplier performance to purchase order requirements. Aligns supplier orders with customer requirements (based on Enterprise Resource Planning (ERP) or Standard Operating Procedures (SOP)/project requirements) in terms of content, quality, delivery, sustainability and price. Conducts all Supply Chain activities for all goods and services in accordance with policies and procedures. Ensures Pro-Supply global supplier relationship management platform is kept updated as defined in Pro-Supply procedure within the scope of activities. Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines. Living Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background:

Qualification of Graduate or postgraduate degree in any fields. Should have 2 to 3 years of experience. Should have experience in Procurement Operations, SAP Ariba, Source-to-Pay Processes, Support & Service Management, Knowledge Management, Problem Solving, Stakeholder Management, Process Improvement, Data Analysis, Training & User Enablement, Communication & Collaboration. Proficiency in both spoken & written English language is required.

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Use of Al and automated tools in recruitment As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice.

Background Screening and Security Checks As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws. For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position. The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.