Human Resource Expert

Human Resource Expert

The Opportunity

This role sits within the Human Resources function at Berkadia and supports the operational backbone of the employee lifecycle. The Process Expert – HR is a hands-on, execution-focused role responsible for processing employee transactions accurately and on time, supporting data and analytics needs, and identifying process gaps that improve the overall efficiency and experience of HR delivery. This role works closely with Employee Relations, Compensation & Benefits, and Talent teams to ensure that transactions move smoothly from initiation to closure, and that our systems of record — primarily Workday — remain accurate and audit-ready at all times.

In this role, the key responsibilities are —

• Process and execute employee lifecycle transactions in Workday — including new hires, transfers, promotions, compensation changes, and terminations — with a high degree of accuracy and within defined timelines.

• Review HR data and transaction volumes to identify trends, bottlenecks, and process gaps, and recommend practical improvements to workflows and turnaround times.

• Support the creation and maintenance of dashboards and reports that track process KPIs, SLAs, and data quality.

• Partner with Employee Relations, C&B, Talent Acquisition, and Global HR Operations teams to ensure end-to-end coordination across lifecycle events.

• Conduct periodic audits of employee data in Workday to maintain data integrity and support compliance requirements.

• Maintain and update employee personnel files, ensuring completeness, accuracy, and compliance with statutory recordkeeping and retention requirements; support audit-readiness through consistent, well-organized filing practices.

• Document and maintain standard operating procedures (SOPs) for key HR Operations transactions to support consistency and faster onboarding of new team members.

• Identify opportunities for automation and process simplification and support their implementation in partnership with the broader HR Operations and Systems teams.

• Support ad hoc HR analytics, reporting, and audit requests as needed.

Your Qualification

• Any bachelor's degree.

• 4 to 6 years of work experience in HR Operations, HR Shared Services, or HRIS, with hands-on experience processing transactions in an HRIS platform (Workday strongly preferred).

Competencies

• Working knowledge of Workday, including core HCM transactions and standard reporting; familiarity with EIB (Enterprise Interface Builder) is an added advantage.

• Strong MS Excel and data analysis skills, with the ability to work confidently with large data sets.

• High attention to detail and a strong orientation toward data accuracy and integrity.

• Process-oriented mindset, with the ability to identify gaps and recommend practical improvements.

• Good communication and interpersonal skills, with the ability to manage queries from employees and managers professionally.

• Ability to manage multiple transactions and priorities within defined SLAs.

• Collaboration and stakeholder management across HR functions and geographies.

Perks & Benefits

Berkadia offers the best-in-class benefits to enable an enjoyable work environment for the employees. Key benefits include —

• Leaves: Berkadia offers a comprehensive leave policy that not only helps you to plan holidays and personal milestones, but also covers exigencies such as sickness and bereavement.

• Transportation: Berkadia offers free transportation to every employee, irrespective of their shift timings.

• Medical Insurance: Berkadia has an inclusive medical insurance policy that covers the family members of the employee, including parents.

• Learn while you Earn: Berkadia encourages employees to learn new skills by sponsoring degrees, certifications, trainings, and workshops.

• Wellness: Berkadia has an extensive wellness program that includes annual health check, eye check-up, dental screening, OPD reimbursement, and Employee Assistance Program.

About us

Berkadia, a joint venture of Berkshire Hathaway and Jefferies Financial Group, is a leader in the commercial real estate industry, offering a robust suite of services to our multifamily and commercial property clients. Powered by deep relationships and industry-changing technology, our people sell, finance, and service commercial real estate, providing support for the entire life cycle of our clients' assets.

Berkadia is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, or any other status protected under the law. To learn more about Berkadia, please visit https://www.berkadia.com/

For details about India operations, please visit https://india.berkadiarea.com/

Why us?

At Berkadia, our Values embody a set of principles that reflect who we seek to be as an organization. Living these Values fully takes commitment and effort from every Berkadian.