HR Operations Assistant

• Position:HR Operations Assistant
• Location: Banjara Hills-Hyderabad, India (Must be within 5 km of the office; in-office presence required)
• Experience: 2–5 years ( Full Time)
• Shift: Night Shift (6:30PM to 3:30AM IST)
• Industry: US IT Staffing ( On-site )

About the Role

We are looking for a HR Operations Assistant to support our day-to-day HR operations and employee coordination.

This is a part-time, office-based role for someone who is highly organized, detail-oriented, professional, and an excellent communicator.

The ideal candidate should be comfortable working with HR/Applicant Tracking Systems, managing employee records, handling emails, coordinating with employees and managers, and supporting onboarding and performance review activities.

Key Responsibilities

1. HR & ATS Data Management

• Maintain accurate and up-to-date employee records.
• Audit HR and Applicant Tracking System (ATS) data regularly.
• Identify missing, incorrect, or outdated information and ensure corrections.
• Maintain HR trackers, reports, and documentation.
• Ensure employee and candidate information is handled confidentially.

2. Employee Attendance & Timesheets

• Track employee attendance and leave records.
• Review and maintain employee timesheets.
• Follow up on missing or incorrect timesheet/attendance information.
• Maintain accurate records for management review.

3. Employee Communication

• Handle regular employee communications professionally.
• Send communications regarding holidays, birthdays, company announcements, and HR updates.
• Respond to routine employee questions and escalate issues when required.
• Maintain a professional and helpful communication style at all times.

4. Email Communication – HIGH PRIORITY

• Manage and respond to HR-related emails promptly.
• Draft professional emails to employees, managers, and candidates.
• Follow up on pending HR actions through email.
• Maintain proper email communication records.
• Excellent written English and email etiquette are mandatory.

5. Employee Onboarding

• Support new employee onboarding and documentation.
• Coordinate required forms, documents, signatures, and onboarding activities.
• Track onboarding progress and pending requirements.
• Maintain onboarding records.

6. Manager Communication

• Coordinate directly with managers regarding employee-related matters.
• Follow up on attendance, performance reviews, onboarding, documentation, and other HR requirements.
• Ensure managers receive timely updates on pending HR actions.

7. Performance Review Support

• Assist with performance review cycles.
• Maintain performance review trackers.
• Coordinate review schedules and follow-ups.
• Ensure required documentation is completed and properly maintained.

8. Employee Issues & Escalations

• Maintain records of employee concerns, issues, and escalations.
• Track the status of open issues and follow up until resolution.
• Escalate sensitive or complex matters to the appropriate manager/HR leadership.

9. Office Events & Employee Engagement

• Assist with planning and coordinating office events.
• Support employee birthday celebrations, holidays, team activities, and other engagement initiatives.
• Coordinate logistics and employee communication for events.

10. Document Management / DocuSign

• Prepare and manage HR documents requiring signatures.
• Send, track, and follow up on documents through DocuSign.
• Ensure completed documents are properly recorded and filed.

Must-Have Skills

• Excellent verbal and written communication skills – this is a critical requirement.
• Strong professional email-writing skills.
• 2–5 years of experience in HR, HR Administration, HR Operations, or a related role.
• Good knowledge of MS Excel, Word, and Outlook/email.
• Experience with HRIS, HRMS, ATS, or similar systems.
• Strong attention to detail and data accuracy.
• Good follow-up and co-ordination skills.
• Ability to communicate professionally with employees and managers.
• Comfortable handling confidential employee information.
• Good organizational and time-management skills.
• Experience with DocuSign is highly preferred.

Ideal Candidate

We are looking for someone who is:

• Excellent at communication
• Very comfortable with email communication
• Detail-oriented and organized
• Good at follow-ups
• Comfortable working with HR systems and data
• Professional when communicating with employees and managers
• Proactive rather than waiting for instructions
• Comfortable handling multiple HR activities simultaneously
• Reliable and able to work independently

What Success Looks Like

The successful candidate will ensure that:

• HR/ATS data remains accurate and updated.
• Employee records and timesheets are properly maintained.
• HR emails are handled promptly and professionally.
• Onboarding activities are completed smoothly.
• Managers receive timely HR updates.
• Employee communications are clear and professional.
• HR documents and DocuSign requests are properly tracked.
• Employee issues and follow-ups do not get missed.