Housekeeping Supervisor

Lohono Stays by Isprava has been created to craft contemporary, luxury vacations for discerning travellers which offers high-end luxury homestays across holiday destinations, in India and South-East Asia. The company focuses on offering the most unique, local and curated hospitality experiences to its customers while they are on vacation by not only delivering a beautiful home in a stunning location but also managing the entire stay with the help of their well trained and widely connected teams. We have over 250 homes in some of the best travel destinations in the world including Goa, Phuket, Koh Samui, Alibaug, Lonavala, Coonoor and Bali. Each stay offers beautiful homes in amazing locations, a warm and welcoming homestyle service along with a locally curated breakfast and a variety of meal options to choose from, giving you an array of experiences to bond and celebrate special occasions with your loved ones. As a company, Lohono Stays by Isprava has been invested in by Godrej Industries Ltd and the Piramal family amongst others and has hosted various industrialists, celebrities and sports personalities in their homes. Headquartered in Mumbai, our projects are currently spread across Goa, the Nilgiris, Alibaug, Lonavala, Sri Lanka and various other locations.

Isprava is a leader in the luxury holiday home market in India specializing in serving a discerning clientele along two fronts:

I. Design, construction, furnishing, and management of sophisticated luxury homes that celebrate heritage alongside modernity and sustainability.

II. Lohono Stays by Isprava is the Hospitality arm that specializes in Luxury Service, Refurbishment and Rental Management for luxury holiday homes curated from an exclusive list of home owners.

Key Responsibilities :

● Supervise and coordinate the daily activities of housekeeping staff.

● Inspect guest rooms and public areas to ensure cleanliness and compliance with standards.

● Assign tasks and provide training to housekeeping associates.

● Manage inventory of cleaning supplies, linens, and guest amenities.

● Handle guest requests and complaints related to housekeeping services.

● Ensure adherence to health and safety protocols.

● Maintain staff duty rosters and attendance records.

Key Requirements :

Education :

● Diploma in Hotel Management or equivalent; 10+2 with relevant experience.

Technical Skills :

● Knowledge of housekeeping SOPs and quality standards.

● Team management and scheduling.

● Understanding of hygiene, safety, and hospitality protocols.

Personal Traits :

● Strong attention to detail.

● Good interpersonal and leadership skills.

● Problem-solving abilities.

● Organized and proactive attitude.

● Two wheeler vehicle is mandatory

Reporting To : Executive Housekeeping

Direct Reports : Villa Associates

Stakeholders & Peers :

● Guests

● Front Office

● Maintenance Team

● Laundry