Housekeeping Associate

Company Description Hilton and Hilton Garden Inn Bengaluru Embassy Manyata Business Park are part of a fully integrated, state-of-the-art hospitality and convention complex in the heart of India's Silicon Valley. Located at one of Bengaluru's most coveted business addresses, the hotels combine innovative design with consistent, high-quality service. As part of the world-renowned Hilton brand and the Embassy Group, the properties offer a professional and dynamic environment for hospitality careers. Team members benefit from exposure to large-scale meetings and events, diverse guests, and a strong culture of service excellence. The complex is one of the largest of its kind in South India, providing substantial opportunities for growth and development.

Role Description The Housekeeping Associate is responsible for maintaining clean, safe, and well-presented guest rooms, public areas, and back-of-house spaces in line with Hilton brand standards. Day-to-day tasks include cleaning and servicing guest rooms, replenishing amenities, changing linens, managing laundry items, and ensuring all areas meet hygiene and safety requirements. The role also involves responding to guest requests, coordinating with other departments, reporting maintenance issues, and supporting the housekeeping team during busy operations or events. This is a full-time position based in Bengaluru in a hybrid work arrangement, where on-site presence is required for core operational tasks, with limited work-from-home responsibilities for administrative or training-related duties as applicable.

Qualifications

• Housekeeping and laundry skills, including handling linens, guest room cleaning, and basic knowledge of cleaning products and equipment.
• Strong communication and customer service skills to interact professionally with guests and team members and respond promptly to requests.
• Organization skills to manage time, prioritize tasks, maintain housekeeping checklists, and uphold room readiness standards.
• Ability to support and participate in training, follow standard operating procedures, and adopt new housekeeping practices and technologies.
• Attention to detail, reliability, and commitment to health, safety, and hygiene standards.
• Ability to work on shifts, weekends, and holidays as required by hotel operations.
• Prior experience in housekeeping or hospitality is an advantage; basic education and proficiency in English or local languages are beneficial.