Head - Operations - Packaged Drinking Water

Role Overview:

We are seeking a seasoned and strategic Head of Operations to lead our packaged drinking water business. In this pivotal role, you will oversee the entire value chain, from raw water processing and production to large-scale distribution and franchise network expansion. You will work closely with the executive leadership team, plant managers, and external stakeholders to ensure operational excellence, regulatory compliance, and consistent product quality. Your leadership will directly impact the companys P&L, driving efficiency in supply chain logistics and scaling our market presence while maintaining the highest standards of safety and hygiene in a competitive FMCG landscape.

Key Responsibilities:

- Work closely with Franchisee to improve process yield & productivity against the set objectives

- Implementation of new projects from concept to commercialization.

- To assess supplier capability and support techno commercial discussion

- Identification of franchisee, manufacturing plant design and project execution

- Ensure the commercial production start up in set Time line

- Introduce systems and procedures to minimize wastages for cost reduction

- Monitoring the operations of all franchisee units in detail

- Ensure appropriate inventory levels at all franchisees.

- Ensure capacity growth as per plan and timely delivery to customers

- Imparting training to all the technical people at the head office and franchises

- Conduct system and engineering audits on a regular basis

- To focus on continuous improvement, benchmarking and to follow best practices

- To assure the manufacturing of Quality Product at Franchisee location.

- To ensure the Franchisee is conforming to companys and FSSAI norms & Quality Audit requirements.

- Track production /sales data and ensure that all units meet market requirements.

- To ensure closure of consumer complains.

- Support units on any other technical, QA, Sales and Distribution, commercial issues.

Key Skills:

- Sound knowledge and experience of manufacturing and Quality systems for PWD and RGB business

- Sound knowledge of Government regulations and Statutory laws

- Negotiation with Material & Machine suppliers

- Consumer co-ordination & communication skill

Qualification:

- B.Sc., M.Sc.: Food Technologist/Mechanical or Electrical Engineer