Head - Marketplace & Quick Commerce - Internet/Online/eCommerce

KEY RESPONSIBILITIES:

1. Marketplace Business & P&L:

- Own the overall E-commerce & Marketplace P&L, revenue and profitability targets.

- Develop annual, quarterly and monthly marketplace business plans and growth targets.

- Drive GMV, net revenue, margins, contribution and profitability across platforms.

- Track and improve key metrics including AOV, conversion, ROAS, TACOS, CAC, margins and contribution.

2. E-commerce Growth:

- Own growth across key marketplaces such as Amazon, Flipkart, Nykaa, Myntra and other relevant platforms.

- Drive assortment, pricing, promotions, visibility and discoverability.

- Identify high-potential SKUs and optimise portfolio mix for revenue and profitability.

- Improve product rankings, ratings, reviews, content quality and conversion.

- Lead marketplace strategies for new product launches and portfolio expansion.

3. Quick Commerce:

- Build and scale the business across Blinkit, Zepto, Swiggy Instamart, BigBasket and other Qcommerce platforms.

- Develop platform-wise growth plans covering assortment, visibility, promotions and availability.

- Identify opportunities to improve sales velocity, discoverability and category penetration.

- Work with Q-commerce partners on launches, campaigns, visibility and commercial negotiations.

- Track store-level availability, inventory, fill rates and sales performance.

4. Marketplace Marketing & Ads:

- Own marketplace advertising strategy and budgets across platforms.

- Drive efficient allocation of ad spends based on revenue, ROAS and contribution goals.

- Plan marketplace event strategies around Prime Day, festive periods, mega sales and category events.

- Continuously identify opportunities to improve organic + paid marketplace growth.

5. Commercial & Platform Management:

- Build and maintain strong relationships with Amazon, Nykaa, Myntra, Flipkart and Qcommerce account teams.

- Lead commercial discussions around margins, commissions, visibility, promotions and platform investments.

- Negotiate platform terms and identify opportunities to improve business economics.

- Stay updated on marketplace policies, category trends and competitive movements.

6. Inventory & Cross-functional Execution:

- Work closely with Supply Chain, Finance, Marketing, Brand and Product teams to ensure marketplace readiness.

- Drive accurate demand forecasting and inventory planning.

- Ensure high availability of priority SKUs and minimise lost sales due to stock-outs.

- Coordinate product launches across marketplaces and Q-commerce.