MUMBAI · FULLTIME
Gut Expert
Traya Health
Mumbai · onsite · Posted 5d ago
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Section · 01
About this role
This job is provided by apna.co
About the Role : The Gut Expert is a customer-facing, phone-based role focused on guiding individuals through their digestive health journey. You will work closely with customers who have already enrolled in a personalized gut health program, helping them understand their condition, implement diet and lifestyle changes, and stay committed to the program. This is not a sales or tele calling role—every interaction is consultative, empathetic, and tailored. You will act as a coach, educator, and support system, ensuring customers achieve long-term improvements in their gut health. Key Responsibilities :
About the Role : The Gut Expert is a customer-facing, phone-based role focused on guiding individuals through their digestive health journey. You will work closely with customers who have already enrolled in a personalized gut health program, helping them understand their condition, implement diet and lifestyle changes, and stay committed to the program. This is not a sales or tele calling role—every interaction is consultative, empathetic, and tailored. You will act as a coach, educator, and support system, ensuring customers achieve long-term improvements in their gut health. Key Responsibilities :
- Manage end-to-end customer journeys across multiple scheduled calls over 6–8 weeks
- Understand customer medical history and guide them to the right program during presales
- Conduct onboarding calls to set expectations and explain the program structure
- Provide personalized diet and lifestyle recommendations based on gut profiles and symptoms
- Interpret digestive health conditions (e.g., acidity, IBS, bloating,
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Section · 02
Skills
Lifestyle recommendations
Section · Company
About Traya Health
Traya Health
Fitness & Wellness
476
employees
2019
7 years old
Mumbai
India
₹6.1L PA avg
Avg at Traya Health
About
Established in 2019, Traya is India’s first-ever hair fall solutions brand to help treat hair fall internally by identifying the root cause of hair fall. With the growing burden of hair fall issues in India, the brand has developed a unique doctor-backed solution where customers can take a free hair test that helps them understand the root cause of their hair fall. Traya has built its unique stack of tech, people and formulations that includes its online diagnosis, formulations coming from three sciences, a hair care team of hair coaches and doctors - all together helping them deliver unmatched outcomes for more than 8 Lakh customers who have chosen Traya.
Industries
Fitness & WellnessInternet
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