GTS Business Development Manager

We are currently seeking an experienced professional to join the GTS team at GIFT City branch, Gandhinagar, Gujarat.

The purpose of the role is to develop, grow and position HSBC as a top trade solution and service provider as an international business unit in GIFT. The job holder responsibility includes leveraging the offshore unit as a corridor for driving business opportunities in line with GTS and CIB strategic priorities. The incumbent must identify business opportunities, propose needful GTS solutions, manage transactions, credit assessment/approval, coordinate with coverage and business development team along with ensuring diligence related to the outlined processes. The remit area may be an entire country, entire region or may be global and may cater for single or multiple business areas in HSBC. The nature of the activities may include account management, client onboarding, credit proposal evaluation, documentation, internal business services, internal transactions and credit services.

Core Responsibilities:

• This is a business development manager role (GCB 5) within the GTS HIBU (GIFT City) branch.
• The job holder requires astute commercial judgment in evaluating business opportunities. Focus on ability to structure solutions and ensure standardized solutions are provided as per GTS Product Inventory in GIFT.
• Deliver GTS business growth as per the financial and non-financial parameters agreed from time to time.
• Set out and agree client segment strategies which align with GTS and Customer Groups Strategies which establish a clear definition of the value proposition.
• Understand the trend and dynamics of our CIB client, business and finance environment and the consequent impact that this has on GTS, to extend our market leadership.
• Responsible for driving key GTS relationships directly or with the GTS BDM/stakeholders and coordinating the activity with the respective coverage teams and BDM.
• Maintain strong awareness of competitor, economic, political and regulatory environments impacting the business.
• Ensure monitoring of the GTS limits in HIBU, ensure to evaluate, propose fresh limits well in advance for smoother functioning of GTS products.
• Plan transaction flows/BAU for GTS clients across CIB line of business between HIBU, GTS Frontline Teams and GSC.
• Interface with Services, GSC Team, Bank Guarantee and RF Teams to ensure TAT and transaction processing within committed timelines.
• Work closely with functional head GTS, GTS Business Development Managers (including FI) and coverage managers to understand and manage client expectations.
• Organize Trade Academies and Knowledge Sharing Sessions for HIBU clients in coordination with CSM Team.
• Manage and monitor regulatory, concurrent and internal audits for HIBU.
• Monitor and review queries from various statutory and regulatory bodies such as Income Tax, Sales Tax, Enforcement Directorate, Directorate of Revenue Intelligence, RBI, SEBI, etc. Any response here to the regulatory officer or additional authorities, if any, should be reviewed before filing.
• Ensure and monitor process efficiency and streamlining initiatives/projects and work in coordination with local service/mid office staff.
• Keep abreast of the competition and upcoming activities in the local business environment.
• Work closely with the entity head/branch head on any new GTS related offerings, approvals or findings and seek approvals or notify as necessary.
• Ensure timely update of call reports, deals as necessary on CME platform.
• Provide inputs for preparation of Process Notes/Manuals and be involved in compilation.
• Ensure, monitor and submit credit applications via CARM application for banks and CARM for corporate as per process outlined for GTS products in HIBU.
• Ensure timely reconciliation of limits for GTS FI and Corporate business under CIB domain.
• Ensure end-to-end tracking of Guarantee and Core Trade transactions, including tracking of internal approvals for HIBU.
• RMT to be monitored and closed as per applicability for GTS products.
• Conduct and participate in review calls with Group Offices for HIBU transactions.
• Ensure unutilized limits are cancelled as per the process.
• Monitor and ensure follow-up and timely action for commission receivable/payable is undertaken.

Qualifications - Internal:

• Graduate / Post Graduate Degree.
• Minimum of 5 years of work experience of which 3 years should be in sales role along with understanding of trade products.
• Active GIFT City transaction handling experience is strongly desirable.
• Thorough knowledge of internal processes, FEMA and regulatory requirements as applicable to GTS transactions.
• Good verbal, written, presentation communication skills.
• Client and business centric approach and solution orientation, balanced with pragmatism and strong control focus so that there are no process lapses.
• Excellent people management skills.
• Familiarity with AI-enabled tools is an advantage.