GM - O&M (RAN & MW)

Role

Cluster O&M Head

Job Level/ Designation

Function / Department

Technology

Location

Circle

Hiring Manager

Cluster CTO

Job Purpose

Responsible for network uptime for Radio & MW.

Responsible to deliver improvement in network KPIs for all RAN, MW and access transport including MTTR.

Responsible to deliver circle Opex cost

Responsible for asset including tools and spares in cluster including R&R with OEM

Governance with various IPs for punch-point rectification, Corrective & Preventive maintenance

Responsible for MTX and VTH infra uptime and compliances.

Key Result Areas/Accountabilities

MTX, RNA - MW & Critical Node Availability :

• Ensure delivery of uptime as per defined thresholds for all technologies
• Ensure delivery of critical network node availabilitywith faults rectification as per agreed thresholds Drive SNOC & OEM during EME / for Critical HW fault rectification

Alarms & Network hygiene :

• Track, resolve & maintain SA Alarms as per defined threshold
• Drive frequent alarm generating sites within 24 Hrs.

Spares, Consumables, NSS transactions & record keeping :

• Ensure Spares & Consumables stock, availability within circle and procure requirements in advance with forecast for MTX, RAN and Transport networks.
• Ensure all Spares transactions recorded thru NSS applications
• Tracking cluster technology asset, tools and spares
• Ensure R&R as per agreed SLA with OEM and WH partners
• Drive correction and improvement of hygiene of physical site condition HW and Infra with IP partners
• Repeat HW fault analysis and drive corrective action to reduce faults

Preventive Maintenance :

• Ensure timely execution, completion of PM for MTX, BTS Sites installed equipment's as per agreed calendar without compromising quality
• Drive quarterly PM awareness program, maintain PM quality including Alarm free sites & No repeat alarm. Need physical verification / audit for 20 sites per month
• Drive to reduce RNP cases, proper packing & handling, site visit / audit for repetitive HW faults, ensure HW functionality as IP rating specified by OEM.
• MW uptime, maintain HoPs & Loops as per CODE design & and ensure the visibility of nodes in the NMS.
• Liasoning with IP vendors, Escalate & drive LVD bypass & Low voltage cases,Infra upgradation,last mile OFC vendors and local authorities to improve the network stability
• Site AT to ensure quality installation as per OEM compliance & Alarm free sites are being inducted for Operation
• Review PO, PR & Payment cycle for local vendors & governance
• AMC / OPEX exercise participation & Driving Energy saving initiative locally
• Governance with WH team, Finance, SCM & Customer Care
• Support SNOC activities for HW fault rectification, SW upgrade & Backup

Support & Governance :

• Ensure safety & HSW compliance for entire team with absolutely ZERO fatality
• Periodic governance & support to deliver field operation requirements
• Ensure proper tools, Safety equipment, Laptop with access rights, necessary cables, Vehicle availability
• Periodic training / refresher courses, new technology workshops for team to deliver field operation requirements
• Drive WFM KPIs for HW replacement, Fault / Alarm resolution TAT
• Escalate & Participate improving Infra provider related issues to create right infrastructure for BTS & MW equipment functionality

Core Competencies, Knowledge, Experience

• Sound knowledge on troubleshooting of MTX infra setups, RAN/MW, Optical transport network.
• Strong Leadership skills with extensive experience of handling Cross functional teams across functions and vendors
• Administration and team building ability
• Analytical and communication skill set.
• 12-15 years of experience in O&M of RAN, MW and access transport domain including MTX operation.

Must have technical / professional qualifications

• B.E in Electronics and Communication.
• Sound technical skill set/ knowledge of RAN & Access Transport including MW
• Large infra setups (Power and Air conditioning setups) operation experience