GM - Contract to Catalogue Lead

We are seeking an experienced Contract to Catalogue and Master Data professional to lead service delivery, operational excellence, stakeholder engagement, and continuous improvement across Supply Chain Management processes. This role is responsible for managing master data operations, contract lifecycle activities, catalogue management, governance controls, reporting, and team performance while ensuring high-quality service delivery and compliance. The successful candidate will work closely with global stakeholders, suppliers, category managers, and technology teams to enhance operational effectiveness and drive digital transformation initiatives.

What you'll do:

• Lead Contract to Catalogue and Master Data operations, ensuring seamless business-as-usual delivery and stakeholder support.
• Manage master data object maintenance, including vendor, customer, contract, and finance operations data.
• Provide support for Master Data Governance (MDG) processes and technical issue resolution.
• Oversee end-to-end contract lifecycle management, including query resolution, troubleshooting, and escalation management.
• Ensure robust controls are maintained for audit, legal, compliance, and SOX requirements.
• Monitor, manage, and improve operational KPIs, service levels, quality standards, and customer satisfaction measures.
• Lead monthly operational reporting, management information reporting, and business performance reviews.
• Build and maintain strong relationships with category managers, suppliers, internal stakeholders, and cross-functional teams.
• Drive digital automation initiatives and process improvements to reduce manual activities and improve efficiency.
• Support project delivery, user acceptance testing, change implementation, and stakeholder engagement activities.
• Manage business model changes and volume fluctuations while maintaining agreed service levels.

Who you are:

• Proven experience in SAP sourcing and procurement-related processes.
• Strong understanding of contract management, catalogue management, and master data operations.
• Experience managing stakeholders, suppliers, and cross-functional business relationships.
• Demonstrated ability to lead teams, develop talent, and build high-performing environments.
• Strong analytical, problem-solving, and decision-making capabilities.
• Experience managing operational KPIs, reporting, and service delivery performance.
• Knowledge of audit, compliance, governance, and risk management requirements.
• Ability to work effectively across geographically distributed teams.
• Strong communication and presentation skills with the ability to influence stakeholders at multiple levels.
• Adaptable and enthusiastic about learning emerging technologies, including Generative AI and digital automation solutions.
• LLB, MCom, MBA, or equivalent qualification.